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FAQs

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Sometimes it is enough to reinstall or update the driver so that everything works again.
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Please check first whether the right signal source, e.g. TV or digital cable is selected.
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To ensure that the stations are stored correctly and not misaligned, perform a channel scan again as described in the user manual.
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There are several sources that may cause the lack of SAT reception such as a broken LNB, an obstructed SAT dish after a storm, broken cables, etc.
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There are several reasons why there is no HDTV signal. The following instructions will help you to set up your HDTV signal.
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The function of infrared connections requires unrestricted visual contact.
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This will tell you if your memory card is faulty.
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The problem can often be solved with one of the listed procedures.
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Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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First check if your notebook is getting enough cooling air. Even dusty fans degrade the cooling performance.
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One reason for this may be that the handset is not connected to the base station.
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Windows 10 and Windows 11 comes with several options to update a device driver.
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Steps on how to get into the Windows Device Manager of Windows.
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This could be due to a too low refresh rate (Hertz).
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If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
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Some devices have a pause function, please check if pause has been activated.
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Follow the points in this FAQ if your device is too dark or too bright.
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If your product is being used as an external player please check if the connection cable is properly plugged in.
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You can test with a digital camera if the remote control emits a signal.
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If you have no sound or the volume is too low from the connected speakers or headphones?
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