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FAQs

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FAQs about the MEDION Iconic Arcade Machine

Here you can find useful information about the Iconic Arcade.
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100% helpful (3/3)
‎17.10.2024 09:16

FAQs on handling MEDION TV sets and VIDAA

Here we answer frequently asked questions about your VIDAA TV.
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‎16.10.2024 11:33

My TV / monitor shows bright, cloudy patches, what can I do?

Clouding or the torch effect occurs on televisions with side LED backlighting when the light-conducting plastic panel becomes uneven due to overheating. Avoid heat sources such as heaters or direct sunlight and ensure sufficient air circulation.
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‎15.10.2024 11:02

My Android TV shows a duplicate image after an update, what can I do?

Download the original software from the MEDION website, unzip the file on a USB stick and follow the instructions in the installation guide.
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‎14.10.2024 14:46

Where can I find a suitable remote control for my older MEDION device?

Order a suitable remote control via the MEDION Service Shop using your MSN number or model name.
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‎02.10.2024 09:50

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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No ratings
‎01.10.2024 12:58

Why is the image of my device too dark or too bright?

To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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100% helpful (1/1)
‎27.09.2024 09:39

Why does the code 22 appear when setting up the Iconic Arcade for the first time?

It means that problems occurred during the download / the web server delivered an error.
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100% helpful (2/2)
‎20.08.2024 07:16

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.
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100% helpful (1/1)
‎26.06.2024 09:26

Why is the device not connected via USB?

This FAQ gives you information if the USB connection does not work.
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‎22.05.2024 12:06

Why is the image flickering on the playback device?

This could be due to a too low refresh rate (Hertz).
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100% helpful (1/1)
‎22.05.2024 10:30

Why does the device not have an HDMI signal?

Note the points in this FAQ if no HDMI signal is available.
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‎07.05.2024 08:57

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.
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‎06.05.2024 16:14

The monitor image flickers, which setting do I have to change?

Set the appropriate screen refresh rate (refresh rate).
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100% helpful (1/1)
‎26.04.2024 15:10

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.
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‎23.04.2024 09:40

Why does the device get unusually warm?

This FAQ offers solutions for unusual heating of the device.
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‎08.04.2024 09:46

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
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100% helpful (1/1)
‎17.01.2024 11:00

FAQs on connecting a MEDION TV set to a soundbar

You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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50% helpful (1/2)
‎16.01.2024 14:28

How to solve error message: Tuner overloaded?

In this FAQ we explain what you can check.
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100% helpful (1/1)
‎02.01.2024 14:05

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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No ratings
‎18.12.2023 12:40
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