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Where can I find the online troubleshooting?
You can find the error diagnosis on the MEDION Service page.
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FAQs on handling MEDION TV sets and VIDAA
Here we answer frequently asked questions about your VIDAA TV.
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FAQs about MEDION Android TV
Answers to frequently asked questions about your Android TV.
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How can I turn off the standby LED on my TV?
If provided, you can deactivate the LED under Settings / Other settings.
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How to solve error message: Tuner overloaded?
In this FAQ we explain what you can check.
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My device no longer shows an image, what can I do?
If your product is being used as an external player please check if the connection cable is properly plugged in.
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FAQs on connecting a MEDION TV set to a soundbar
You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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How can I improve the sound quality on TV MD 21733?
To do this, install the latest update.
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How can I improve the sound quality on TV MD21663?
To do this, install the latest update.
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How can I improve the sound quality on TV MD 21662?
To do this, install the latest update.
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How can I improve the sound quality on TV MD 20025?
To do this, install the latest update.
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How can I improve the sound quality on TV MD 20024?
To do this, install the latest update.
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How can I improve the sound quality on TV MD 20019?
To do this, install the latest update.
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How can I improve the sound quality on TV MD 20018?
To do this, install the latest update.
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What can I do if my TV trips RCD?
This FAQ provides tips on how to isolate the error.
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What can I do if my MEDION TV keeps restarting?
Install the latest software for your TV.
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Where can I find the code number for my MEDION device for universal remote controls?
In this FAQ we explain where you can get codes for universal remote controls.
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Why doesn't my computer play Ultra HD Blu-Ray discs anymore?
Intel processors from the Core-i-11000 model series and newer no longer have the necessary security feature SGX.
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My TV set freezes. What can I do?
If your TV set freezes and can no longer be operated, we will show you how to remedy the situation.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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