This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
40461members
140997posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

Why will my device not wake up from sleep mode?

This FAQ gives you possible solutions on how to end the sleep mode.
View full article
100% helpful (1/1)
‎23.05.2024 11:20

Which Windows 10 version will I get when I upgrade?

With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.
View full article
No ratings
‎14.05.2024 09:37

How do I activate the administrator account?

This FAQ explains how to activate the admin account.
View full article
No ratings
‎13.05.2024 14:10

Can I simply remove a USB stick?

Whether removing a USB data carrier can lead to data loss depends on a default setting.
View full article
100% helpful (1/1)
‎13.05.2024 12:43

The monitor image flickers, which setting do I have to change?

Set the appropriate screen refresh rate (refresh rate).
View full article
100% helpful (1/1)
‎26.04.2024 15:10

Why is my webstick not working anymore after the last Windows Update?

This FAQ explains the exact procedure for solving the webstick problem.
View full article
100% helpful (1/1)
‎24.04.2024 14:20

How do I switch out of Windows 10 in S mode?

Microsoft offers a free app for this purpose in the App Store.
View full article
100% helpful (2/2)
‎24.04.2024 11:38

FAQs on how to fix Bluetooth problems under Windows 10

Here you will find solutions for solving Bluetooth problems.
View full article
No ratings
‎22.04.2024 10:21

Why does the operating system work too slowly or crash?

If you have problems with the operating system, proceed as described in this FAQ.
View full article
No ratings
‎15.04.2024 14:11

How do I start Safe Mode under Windows 10?

This FAQ explains how to start Safe Mode in Windows 10.
View full article
No ratings
‎19.01.2024 08:28

Windows 10 no longer mounts (opens) ISO files, what can I do?

Uninstalling all entries of the Microsoft virtual DVD-ROM drive device from the Device Manager removes the error.
View full article
100% helpful (1/1)
‎16.01.2024 14:38

How do I update device drivers?

Windows 10 and Windows 11 comes with several options to update a device driver.
View full article
75% helpful (3/4)
‎16.01.2024 14:34

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
View full article
No ratings
‎18.12.2023 12:40

How do I install Windows 11 without an existing Wi-Fi driver?

This FAQ tells you how to proceed.
View full article
100% helpful (1/1)
‎09.10.2023 12:42

How is the key used to activate Windows displayed?

ShowKeyPlus displays the installed keys.
View full article
No ratings
‎05.07.2023 14:09

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
View full article
100% helpful (3/3)
‎07.06.2023 14:03

My Windows 10 computer does not play any sound.

Windows offers the troubleshooting app for sound problems.
View full article
No ratings
‎01.02.2023 09:44

How do I keep a specific window always in the foreground in Windows?

This is made possible by the Windows PowerToys.
View full article
No ratings
‎30.06.2022 07:38

What are the system requirements for Windows 11?

Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
View full article
100% helpful (3/3)
‎22.04.2022 11:29

How do I create Windows installation media?

Create an installation medium with the Microsoft Media Creation Tool.
View full article
100% helpful (1/1)
‎29.03.2022 09:32
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3