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FAQs

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FAQs about MEDION Bytes and Benefits

Log in with your MEDION account, activate Bytes & Benefits and secure exclusive benefits when you make a purchase.
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100% helpful (1/1)
‎28.10.2025 08:18

What temperature range can be set on the MEDION LIFE P701 mobile air conditioner?

The temperature settings range between 16° C and 32° C (60.8° F and 89.6° Fahrenheit).
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No ratings
‎08.10.2025 09:17

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.
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100% helpful (2/2)
‎30.09.2025 19:59

Where can I get spare parts for my MEDION / ERAZER device?

These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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100% helpful (3/3)
‎11.06.2025 14:25

How do I register my MEDION / ERAZER device?

First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
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100% helpful (3/3)
‎03.06.2025 09:38

FAQs on finding the type plate (MSN / MD number)

Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
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100% helpful (4/4)
‎18.03.2025 12:54

Why are there flashes and / or sparks inside the microwave?

Flashes or sparks in the microwave are caused by dirt, metal objects or a scratched coating. Switch off the microwave immediately to prevent damage.
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No ratings
‎13.11.2024 13:58

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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‎01.10.2024 12:58

Why are plastic parts melted in the microwave?

This FAQ tells you more about microwave oven use.
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‎18.03.2024 11:47

Why is my MD 10864 electric barbecue trolley not switched off in the "OFF" position?

The "OFF" position on the controller is only the lowest temperature that can be set.
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‎18.03.2024 11:44

Why is there a cover on the inside of the microwave?

The existing cover is not a transport lock, but a splash guard.
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‎12.03.2024 14:35

Why does the food burn or is the popcorn not successful?

Check the type of microwave you have and set it correctly with the help of this FAQ.
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100% helpful (1/1)
‎05.03.2024 11:41

Why is the washing machine making unusual noises?

Check the points in this FAQ.
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‎01.03.2024 10:23

Why won't the dryer start?

Check the points in this FAQ.
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No ratings
‎28.02.2024 13:48
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