This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
42118members
147517posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

The MEDION Life+ app shows that my account does not exist, what can I do?

If the MEDION Life+ app reports that the user does not exist, use the Forgot Password function on the MEDION website to receive a new password by e-mail.
View full article
No ratings
‎14.10.2024 10:56

How do I activate the hotspot on my iPhone?

To activate the hotspot on your iPhone, open the Settings app and select personal hotspot. Switch on the function and your hotspot is ready to use.
View full article
No ratings
‎08.10.2024 12:05

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
View full article
No ratings
‎01.10.2024 12:58

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.
View full article
100% helpful (1/1)
‎26.06.2024 09:26

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
View full article
100% helpful (1/1)
‎17.01.2024 11:00

How do I connect my MD 61613 fitness bracelet to my smartphone?

You can find all the information you need in this FAQ.
View full article
No ratings
‎16.01.2024 14:30

FAQs about the WLAN socket MD 18663

Answers to common questions about set-up and use.
View full article
100% helpful (1/1)
‎16.01.2024 14:27

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
View full article
No ratings
‎18.12.2023 12:40

Can I use the app of my robot vacuum cleaner on several mobile devices?

Log in with the same access data.
View full article
No ratings
‎09.10.2023 12:36

Why does NFC not work?

If NFC does not work as expected, the following solutions can help.
View full article
100% helpful (1/1)
‎06.09.2023 12:31

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
View full article
100% helpful (3/3)
‎07.06.2023 14:03

Is it possible to add multiple users of the MD 61687 scale to the Fitness Pro App?

Currently only one user can be added to the Fitness Pro App.
View full article
100% helpful (1/1)
‎23.02.2023 07:23

Why does my device has a shorter battery life than specified?

In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
View full article
No ratings
‎02.06.2022 09:42

FAQs on the favorites portal for MEDION Internet Radios

Answers to frequently asked questions about the favorites portal
View full article
100% helpful (2/2)
‎03.03.2021 08:15

FAQs on the MEDION Life Remote App

Answers to the most common questions about the MEDION Life Remote App
View full article
67% helpful (2/3)
‎03.03.2021 06:18
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3