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FAQs

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What can I do if my Soundbar P64377 does not wake up from standby?

Install the latest firmware for your device.
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100% helpful (1/1)
‎13.10.2022 13:53

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎28.09.2022 09:50

Where can I find the code number for my MEDION device for universal remote controls?

In this FAQ we explain where you can get codes for universal remote controls.
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100% helpful (1/1)
‎16.03.2022 10:56

How do I fix sudden unwanted effects on my ERAZER Beast X25?

The remedy is to run a provided tool.
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100% helpful (2/2)
‎01.03.2022 13:09

FAQs on connecting a MEDION TV set to a soundbar

You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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No ratings
‎06.01.2022 09:05

Why doesn't my Internet radio play https podcasts?

Unfortunately, https links are not supported by older Internet radios.
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No ratings
‎06.01.2022 08:50

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.
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100% helpful (1/1)
‎29.10.2021 08:44

How can I establish an Internet connection with my Micro Audio System MD 44007?

The connection is established via the MEDION Speaker App.
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No ratings
‎28.10.2021 14:46

Why does the time on my clock radio MD 44873 change sporadically?

The time is transmitted via the RDS signal.
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No ratings
‎28.10.2021 14:17

Why can't I receive all stations via DAB+?

Perform a reception diagnosis as follows.
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No ratings
‎28.10.2021 14:02

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
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50% helpful (1/2)
‎20.04.2021 10:27

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

Why does the volume of my device change automatically?

If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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100% helpful (1/1)
‎20.04.2021 06:02

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
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100% helpful (1/1)
‎16.04.2021 08:07

Why is the playback of my MD 43988 stuttering in Bluetooth mode?

Maybe your device was paired with two speakers during the quality control in the factory via Bluetooth, and this pairing hasn`t been canceled yet.
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100% helpful (1/1)
‎15.04.2021 11:30

Why does my infrared remote control not work?

The function of infrared connections requires unrestricted visual contact.
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100% helpful (1/1)
‎15.04.2021 08:10

Why does my memory card not work?

This will tell you if your memory card is faulty.
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50% helpful (1/2)
‎15.04.2021 08:05

Why do I have no radio signal?

To ensure that the stations are stored correctly and not misaligned, perform a channel scan again as described in the user manual.
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100% helpful (1/1)
‎15.04.2021 07:09

How can I perform a function test on my remote control?

You can test with a digital camera if the remote control emits a signal.
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100% helpful (2/2)
‎13.04.2021 07:55

Why does the device not respond to the connected external power supply?

Check the primary side power supply and, if present, the on / off switch of the power supply.
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100% helpful (1/1)
‎13.04.2021 07:48
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