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Where can I find the online troubleshooting?
You can find the error diagnosis on the MEDION Service page.
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How can I display the original installation date of my Windows operating system?
Proceed as described in this FAQ.
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How do I start Safe Mode under Windows 10?
This FAQ explains how to start Safe Mode in Windows 10.
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How do I install Windows 11 without an existing Wi-Fi driver?
This FAQ tells you how to proceed.
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How do I update device drivers?
Windows 10 and Windows 11 comes with several options to update a device driver.
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How do I call up the BIOS from Windows?
You can find the necessary steps in this FAQ.
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How do I change the keyboard lighting on the ERAZER Deputy P10?
Launch the Control Center of the ERAZER Deputy P10 notebook.
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Windows 10 no longer mounts (opens) ISO files, what can I do?
Uninstalling all entries of the Microsoft virtual DVD-ROM drive device from the Device Manager removes the error.
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How is the key used to activate Windows displayed?
ShowKeyPlus displays the installed keys.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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My Windows 10 computer does not play any sound.
Windows offers the troubleshooting app for sound problems.
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How do I fix boot errors on Windows 10 and 11?
Here we will introduce you to ways in which you can bring your device back into working order.
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FAQs about the MEDION Service App
Our service app for Windows and Android devices tests your product for all possible sources of error.
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How do I keep a specific window always in the foreground in Windows?
This is made possible by the Windows PowerToys.
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Why do some keys output different characters than printed?
Depending on the selected language, keyboards have different layouts.
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What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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How do I create Windows installation media?
Create an installation medium with the Microsoft Media Creation Tool.
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How do I activate and use the Windows extended clipboard?
Before use, the clipboard must first be activated. This FAQ shows the necessary steps.
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How do I set up an NVMe SSD RAID on my ERAZER Beast X25?
In this FAQ we explain the necessary steps.
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Where can I find information about the installed hardware in Windows?
In this FAQ we will introduce you to a utility that provides this information.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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