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FAQs

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Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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No ratings
‎05.12.2023 07:23

How can I display the original installation date of my Windows operating system?

Proceed as described in this FAQ.
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No ratings
‎13.11.2023 12:41

How do I start Safe Mode under Windows 10?

This FAQ explains how to start Safe Mode in Windows 10.
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‎12.10.2023 07:28

How do I install Windows 11 without an existing Wi-Fi driver?

This FAQ tells you how to proceed.
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100% helpful (1/1)
‎09.10.2023 12:42

How do I update device drivers?

Windows 10 and Windows 11 comes with several options to update a device driver.
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75% helpful (3/4)
‎27.09.2023 14:06

How do I call up the BIOS from Windows?

You can find the necessary steps in this FAQ.
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‎20.09.2023 13:27

How do I change the keyboard lighting on the ERAZER Deputy P10?

Launch the Control Center of the ERAZER Deputy P10 notebook.
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100% helpful (3/3)
‎18.08.2023 06:59

Windows 10 no longer mounts (opens) ISO files, what can I do?

Uninstalling all entries of the Microsoft virtual DVD-ROM drive device from the Device Manager removes the error.
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100% helpful (1/1)
‎04.08.2023 07:33

How is the key used to activate Windows displayed?

ShowKeyPlus displays the installed keys.
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‎05.07.2023 14:09

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

My Windows 10 computer does not play any sound.

Windows offers the troubleshooting app for sound problems.
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‎01.02.2023 09:44

How do I fix boot errors on Windows 10 and 11?

Here we will introduce you to ways in which you can bring your device back into working order.
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67% helpful (2/3)
‎19.12.2022 11:49

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.
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100% helpful (2/2)
‎07.09.2022 08:58

How do I keep a specific window always in the foreground in Windows?

This is made possible by the Windows PowerToys.
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‎30.06.2022 07:38

Why do some keys output different characters than printed?

Depending on the selected language, keyboards have different layouts.
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‎02.06.2022 09:40

What are the system requirements for Windows 11?

Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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100% helpful (3/3)
‎22.04.2022 11:29

How do I create Windows installation media?

Create an installation medium with the Microsoft Media Creation Tool.
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100% helpful (1/1)
‎29.03.2022 09:32

How do I activate and use the Windows extended clipboard?

Before use, the clipboard must first be activated. This FAQ shows the necessary steps.
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100% helpful (1/1)
‎21.03.2022 13:31

How do I set up an NVMe SSD RAID on my ERAZER Beast X25?

In this FAQ we explain the necessary steps.
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100% helpful (1/1)
‎21.03.2022 09:10

Where can I find information about the installed hardware in Windows?

In this FAQ we will introduce you to a utility that provides this information.
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‎18.03.2022 10:24
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