This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
32654members
117755posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

Why is the touchpad of my laptop without function?

Helpful hints about the touchpad.
View full article
No ratings
‎02.06.2022 09:59

Why does my device has a shorter battery life than specified?

In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
View full article
No ratings
‎02.06.2022 09:42

Why do some keys output different characters than printed?

Depending on the selected language, keyboards have different layouts.
View full article
No ratings
‎02.06.2022 09:40

My computer asks for a BitLocker key, where can I find it?

The necessary procedure is explained in this FAQ.
View full article
No ratings
‎24.05.2022 08:45

How do I update device drivers?

Windows 10 and Windows 11 comes with several options to update a device driver.
View full article
67% helpful (2/3)
‎08.04.2022 07:49

How do I turn Fast Startup off or on in Windows?

You can find the setting in the Control Panel under Power Options.
View full article
No ratings
‎18.03.2022 10:22

What is Winget and how and for what do I use it?

The winget command line tool can be used to search, install, update and configure applications.
View full article
No ratings
‎01.03.2022 12:50

How to create a local Windows account?

If you don't want to register a Microsoft account, you can alternatively create a local account.
View full article
No ratings
‎01.03.2022 12:38

What is the purpose of the Fn key?

The Fn key is a special key found especially on notebooks or netbooks.
View full article
No ratings
‎02.02.2022 09:09

Why doesn't my computer play Ultra HD Blu-Ray discs anymore?

Intel processors from the Core-i-11000 model series and newer no longer have the necessary security feature SGX.
View full article
No ratings
‎20.01.2022 13:37

How do I quickly find out the installed BIOS version (UEFI)?

The MSInfo32.exe program available under all current Windows versions can be used for this purpose.
View full article
No ratings
‎20.01.2022 07:33

What is the meaning of the keys of M.2 SSDs?

Depending on which interfaces are provided by a M.2 connector, a specific form of the connection is used.
View full article
100% helpful (1/1)
‎24.11.2021 13:09

Can I run XMP RAM in non XMP capable devices?

XMP RAM can be used in any device. Here you can find more information about it.
View full article
No ratings
‎16.11.2021 09:02

Why does my HDD / SSD have less space than specified?

Different numeral systems cause storage capacities to be represented differently.
View full article
No ratings
‎16.11.2021 08:50

Why can't I launch Power Recovery from Cyberlink?

Tips and tricks on how to reset your system.
View full article
100% helpful (1/1)
‎29.10.2021 08:46

Why can't I leave the S mode?

Temporarily install another language, change your system to it and now exit S-mode.
View full article
No ratings
‎21.10.2021 07:46

How do I change the system language in Windows?

You'll first need to install its language pack (if it's available).
View full article
No ratings
‎15.10.2021 14:12

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
View full article
100% helpful (2/2)
‎27.04.2021 07:00

How do I switch out of Windows 10 in S mode?

Microsoft offers a free app for this purpose in the App Store.
View full article
100% helpful (2/2)
‎27.04.2021 06:32

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
View full article
50% helpful (1/2)
‎20.04.2021 10:27
Top Contributors
MEDION Community
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3