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FAQs

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Why is my washer-dryer not starting the programme and displaying CL on the screen?

The childproof lock on your washer-dryer is activated.
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‎30.11.2023 10:45

What does the error code E1 / E2 for dish washers mean?

The appliance is not drawing water, the water pressure is too low or the aquastop has been triggered.
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‎21.11.2023 14:22

How can I save a map with my robot vacuum cleaner?

This FAQ explains how to save a map.
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100% helpful (1/1)
‎16.11.2023 11:27

Why do I get the error message: Please check clean water tank?

The sensors are probably dirty or corroded. Here we explain how to proceed.
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‎16.11.2023 11:20

Why does my robot vacuum cleaner constantly drive aimlessly or backwards?

Deactivate the scrubbing mode of your robot vacuum cleaner.
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100% helpful (1/1)
‎08.11.2023 06:23

How do I set a No Go / No Wipe Zone on my robot vacuum cleaner?

Here you can read how to set up a No Go Zone.
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100% helpful (1/1)
‎30.10.2023 12:38

FAQs about the MEDION robot vacuum cleaner X20 SW+, X40 SW and X50 SW+

In this FAQ you will find useful information about your robot vacuum cleaner.
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100% helpful (1/1)
‎30.10.2023 12:34

What does the error code E4 on the MD 37004 dishwasher mean?

In this FAQ we explain what the error code E4 means and give you possible solutions.
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‎12.10.2023 08:14

Why do I get the error message: Please check dirty watertank on my MD 18379 mopping robot?

The contacts of the dirty water tank are dirty, clean them carefully.
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‎11.10.2023 10:49

What do I do if I have a swollen battery on my unit?

Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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‎11.10.2023 10:44

Is it possible to adjust the seam width on the MEDION MD 16600 sewing machine?

The seam width is fixed by the needles and cannot be changed.
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‎11.10.2023 10:38

Can I use the app of my robot vacuum cleaner on several mobile devices?

Log in with the same access data.
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‎09.10.2023 12:36

What do the error codes mean for the MD 18600 Robot Vacuum Cleaner?

Information about error messages can be found in this FAQ.
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100% helpful (2/2)
‎09.10.2023 12:34

How do I clean the dust container / permanent filter of my MD 16192 Robot Vacuum Cleaner?

Here we explain the correct cleaning procedure.
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‎27.09.2023 10:17

How high is the suction power of my MEDION vacuum robot?

Please note the following table.
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100% helpful (1/1)
‎27.09.2023 09:46

What should I do if I have charging problems with the MEDION X20 SW / X21 SW+ vacuum robots?

Follow the instructions in this FAQ.
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100% helpful (1/1)
‎26.09.2023 13:27

Can I connect my Robot Vacuum Cleaner MD 18861 to a new WiFi?

Tips for changing a WLAN system to a new one.
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100% helpful (1/1)
‎25.09.2023 12:24

How can I replace the battery of my Robot Vacuum Cleaner MD 18871?

Open the maintenance door on the underside of the Robot vacuum Cleaner.
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‎25.09.2023 10:30

The robot vacuum cleaner ignores the virtual wall, what can I do?

Due to the routine clockwise rotation of the suction cups, it happens that the units themselves cover the virtual wall.
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‎22.09.2023 12:08

FAQs about the MEDION Robot Vacuum Cleaners

Answers to the most frequently asked questions about the robot vacuum cleaners.
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‎22.09.2023 11:00
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