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FAQs

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Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎28.09.2022 09:50

What can I do if my TV trips RCD?

This FAQ provides tips on how to isolate the error.
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‎01.09.2022 10:31

What do the error codes mean for the MD 18600 Robot Vacuum Cleaner?

Information about error messages can be found in this FAQ.
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‎02.06.2022 10:07

Why can my washer-dryer no longer be switched on?

Check the power supply first.
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‎02.06.2022 09:27

Why does my washer-dryer not draw any or too little water?

First of all, please check if all inlet valves are open.
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‎02.06.2022 09:24

What can I do if the water in my washer dryer does not get warm?

Please start a program for boil wash (90°C) and check whether the porthole heats up during the main wash cycle.
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‎02.06.2022 09:11

How do I know if the aquastop on my washer dryer has been triggered?

With the mechanical aquastop system, you can see whether the aquastop has been triggered by the inspection window.
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100% helpful (1/1)
‎21.04.2022 07:33

What can I do if the door of the washer dryer does not open?

First, make sure that there is no more water in the machine.
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No ratings
‎20.04.2022 08:32

What can I do if the washer dryer trips the RCD?

Test the outlet against another appliance.
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100% helpful (1/1)
‎20.04.2022 08:32

Why is the water not draining from my washer dryer?

If the unit does not pump out water, the drain filter may be clogged.
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‎20.04.2022 08:29

Why does the drum of the washer dryer not rotate or rotate with difficulty?

The transport lock must be removed before initial start-up.
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‎20.04.2022 08:28

How to clean the drain filter of a washer dryer?

Carefully remove dirt and debris from the filter under running water.
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‎20.04.2022 08:28

Can I replace the inlet hose of my dishwasher myself?

There are two different variants, only one is changeable.
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‎12.04.2022 09:54

Where can I find the code number for my MEDION device for universal remote controls?

In this FAQ we explain where you can get codes for universal remote controls.
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100% helpful (1/1)
‎16.03.2022 10:56

Is it possible to adjust the seam width on the MEDION MD 16600 sewing machine?

The seam width is fixed by the needles and cannot be changed.
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‎01.03.2022 13:16

How to set up the virtual wall for robot vacuum cleaner MD 18500?

By using a light barrier, which creates a virtual wall via infrared signal .
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‎01.03.2022 13:10

Why does my washing machine not draw any or too little water?

First of all, please check if all inlet valves are open.
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No ratings
‎02.02.2022 09:39

How do I know if the Aquastop has been triggered?

With the mechanical aquastop system, you can see whether the aquastop has been triggered by the inspection window.
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No ratings
‎02.02.2022 09:37

Why doesn't the water in my washing machine get warm?

The temperature of the water can be felt at the viewing window of your machine.
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‎02.02.2022 09:20

Why does the temperature of the MD 15803 wine refrigerator show an incorrect value?

The temperature unit of the display is set incorrectly. It can be changed via a key combination.
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‎02.02.2022 09:19
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