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FAQs

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In this FAQ we explain how the person you are talking to can hear you again.
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In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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If there is no connection to your provider the LED lights up red.
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Depending on the issue with your Nokia smartphone, there are up to three ways to reset it.
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In this FAQ, we will explain how you can reset your hotspot to factory settings.
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For some error symptoms there are currently no universal answers.
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The following steps may help if your device does not turn off.
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Please make sure the battery or batteries are inserted correctly into your product.
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Please test another socket in another circuit.
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If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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Check if the microphone is connected to the correct input.
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Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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This will tell you if your memory card is faulty.
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The problem can often be solved with one of the listed procedures.
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If you have no sound or the volume is too low from the connected speakers or headphones?
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Does the power outlet, you have connected your products power lead to, work?
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Check with the pixel error class if it is a warranty case.
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If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
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The setting options differ depending on the product.
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There may be a cable break, one of the most common signs of wear on electrical equipment.
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