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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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Why does my camera not work correctly (smartphones / tablets)?
If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
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The person I am talking to cannot hear me. What can I do?
In this FAQ we explain how the person you are talking to can hear you again.
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Why does my device has a shorter battery life than specified?
In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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Why does the Status-LED of my hotspot MD 62095 light up red?
If there is no connection to your provider the LED lights up red.
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How to reset a Nokia smartphone?
Depending on the issue with your Nokia smartphone, there are up to three ways to reset it.
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How to reset my mobile LTE hotspot to factory settings?
In this FAQ, we will explain how you can reset your hotspot to factory settings.
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My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
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The battery is not working, what can I do?
Please make sure the battery or batteries are inserted correctly into your product.
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My device will not turn on, what can I do?
Please test another socket in another circuit.
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Why does the volume of my device change automatically?
If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
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What is the maximum number of pixel errors allowed on my display?
Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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Why does my memory card not work?
This will tell you if your memory card is faulty.
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How can I fix a malfunctioning Android app?
The problem can often be solved with one of the listed procedures.
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The volume is too low or no sound at all, what can I do?
If you have no sound or the volume is too low from the connected speakers or headphones?
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My device will not turn on, what can I do?
Does the power outlet, you have connected your products power lead to, work?
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What do I do if there are pixel errors on the display?
Check with the pixel error class if it is a warranty case.
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Why is the image of my device too dark or too bright?
The setting options differ depending on the product.
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Is my power cable defective?
There may be a cable break, one of the most common signs of wear on electrical equipment.
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Featured article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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Featured article
How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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