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FAQs

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FAQs on handling MEDION TV sets and VIDAA

Here we answer frequently asked questions about your VIDAA TV.
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No ratings
‎09.09.2024 14:46

Why does the MEDION Service App run in an endless loop?

Perform a reboot and restart or switch the diagnostics area to custom diagnosis.
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100% helpful (1/1)
‎15.08.2024 10:55

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.
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100% helpful (1/1)
‎26.06.2024 09:26

Why is my webstick not working anymore after the last Windows Update?

This FAQ explains the exact procedure for solving the webstick problem.
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100% helpful (1/1)
‎24.04.2024 14:20

How do I switch out of Windows 10 in S mode?

Microsoft offers a free app for this purpose in the App Store.
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100% helpful (2/2)
‎24.04.2024 11:38

How do I change the keyboard lighting on the ERAZER Deputy P10?

Launch the Control Center of the ERAZER Deputy P10 notebook.
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100% helpful (3/3)
‎25.01.2024 11:59

How can I optimise the performance of my ERAZER Engineer X30 MD 34410?

Optimise performance with the appropriate settings in the BIOS.
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No ratings
‎12.01.2024 09:31

How can I fix a malfunctioning Android app?

The problem can often be solved with one of the listed procedures.
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100% helpful (1/1)
‎18.12.2023 12:42

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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No ratings
‎18.12.2023 12:40

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.
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100% helpful (2/2)
‎07.09.2022 08:58

How do I keep a specific window always in the foreground in Windows?

This is made possible by the Windows PowerToys.
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No ratings
‎30.06.2022 07:38

What can I do if my MEDION TV keeps restarting?

Install the latest software for your TV.
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100% helpful (2/2)
‎09.06.2022 09:01

How do I enable the undervolting option on my Beast X20 notebook?

With the installation of the Core Voltage Offset Tool an undervolting function is introduced.
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100% helpful (1/1)
‎31.05.2022 07:27

What is Winget and how and for what do I use it?

The winget command line tool can be used to search, install, update and configure applications.
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No ratings
‎01.03.2022 12:50

How do I get back missing settings options in Control Center?

This FAQ describes the necessary procedure.
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100% helpful (1/1)
‎17.02.2022 08:18

How do I unpack a file download from the MEDION service page?

The procedure for unpacking depends on the file format used.
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0% helpful (0/1)
‎02.02.2022 07:54

Why doesn't my computer play Ultra HD Blu-Ray discs anymore?

Intel processors from the Core-i-11000 model series and newer no longer have the necessary security feature SGX.
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No ratings
‎20.01.2022 13:37

What do I do if Windows no longer de-installs or reinstalls programs?

Microsoft provides a tool for such errors.
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No ratings
‎20.01.2022 13:33

How do I quickly find out the installed BIOS version (UEFI)?

The MSInfo32.exe program available under all current Windows versions can be used for this purpose.
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‎20.01.2022 07:33
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