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FAQs

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Why is my camera not working as expected? (PC, Notebook)

For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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100% helpful (1/1)
‎15.04.2021 07:45

Why does the pairing via Bluetooth not work?

This FAQ will help you with Bluetooth pairing difficulties.
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No ratings
‎23.04.2024 09:41

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
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100% helpful (1/1)
‎16.04.2021 08:07

The battery is not working, what can I do?

Please make sure the battery or batteries are inserted correctly into your product.
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50% helpful (2/4)
‎20.04.2021 06:19

The volume is too low or no sound at all, what can I do?

If you have no sound or the volume is too low from the connected speakers or headphones?
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50% helpful (1/2)
‎15.04.2021 07:02

Why is the image of my device too dark or too bright?

To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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100% helpful (1/1)
‎27.09.2024 09:39

Why is my camera not working as expected? (webcam)

Sometimes it is enough to reinstall or update the driver so that everything works again.
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100% helpful (1/1)
‎15.04.2021 07:21

How do I exit S mode under Windows 10?

Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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100% helpful (2/2)
‎28.10.2024 08:38

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.
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No ratings
‎23.04.2024 09:40

My PC or notebook is unusually loud, what can I do?

Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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100% helpful (1/1)
‎15.04.2021 07:57

Why can't I launch Power Recovery from Cyberlink?

Tips and tricks on how to reset your system.
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100% helpful (1/1)
‎29.10.2021 08:46

My device shuts itself off, what can I do?

Please check the power supply first.
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50% helpful (1/2)
‎18.03.2021 14:25

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

Why is the touchpad of my laptop without function?

Helpful hints about the touchpad.
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No ratings
‎02.06.2022 09:59

FAQs about ERAZER Defender P15 Notebooks

Detailed technical specs of the notebooks.
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100% helpful (1/1)
‎21.10.2021 08:30

Why will my device not wake up from sleep mode?

This FAQ gives you possible solutions on how to end the sleep mode.
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100% helpful (1/1)
‎23.05.2024 11:20

How can I turn off the annoying clack noises coming from the computer?

Both Windows and the built-in hard disk have an energy management.
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100% helpful (1/1)
‎03.03.2021 06:28

Why can't I connect my mouse and keyboard set?

The Bluetooth dongle may only be connected to PCs / notebooks that do not have their own Bluetooth chip installed.
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No ratings
‎27.09.2022 12:52

How do I change the system language in Windows?

You'll first need to install its language pack (if it's available).
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No ratings
‎15.10.2021 14:12

How can I optimise the fan settings of my ERAZER Crawler E40 & Deputy P40 notebook?

The fan settings can be optimised by a Bios update.
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100% helpful (1/1)
‎04.07.2024 06:29
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