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FAQs

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The volume is too low or no sound at all, what can I do?

If you have no sound or the volume is too low from the connected speakers or headphones?
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50% utile (1/2)
‎15.04.2021 07:02

How do I find out if my computer supports TPM 2.0?

This FAQ shows you two options for checking whether your computer supports TPM 2.0.
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Pas d'évaluation
‎15.05.2024 08:57

Why is the image of my device too dark or too bright?

Follow the points in this FAQ if your device is too dark or too bright.
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100% utile (1/1)
‎24.04.2024 11:40

How do I switch out of Windows 10 in S mode?

Microsoft offers a free app for this purpose in the App Store.
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100% utile (2/2)
‎24.04.2024 11:38

Why is my camera not working as expected? (webcam)

Sometimes it is enough to reinstall or update the driver so that everything works again.
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100% utile (1/1)
‎15.04.2021 07:21

My PC or notebook is unusually loud, what can I do?

Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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100% utile (1/1)
‎15.04.2021 07:57

Why can't I launch Power Recovery from Cyberlink?

Tips and tricks on how to reset your system.
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100% utile (1/1)
‎29.10.2021 08:46

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% utile (3/3)
‎07.06.2023 14:03

My device shuts itself off, what can I do?

Please check the power supply first.
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50% utile (1/2)
‎18.03.2021 14:25

Why does the pairing via Bluetooth not work?

This FAQ will help you with Bluetooth pairing difficulties.
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Pas d'évaluation
‎23.04.2024 09:41

FAQs on how to fix Bluetooth problems under Windows 10

Here you will find solutions for solving Bluetooth problems.
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Pas d'évaluation
‎22.04.2024 10:21

Why does the app crash / cannot connect to the external device?

In case of app problems, follow the points in this FAQ.
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Pas d'évaluation
‎22.04.2024 10:26

FAQs about ERAZER Defender P15 Notebooks

Detailed technical specs of the notebooks.
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100% utile (1/1)
‎21.10.2021 08:30

How can I turn off the annoying clack noises coming from the computer?

Both Windows and the built-in hard disk have an energy management.
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100% utile (1/1)
‎03.03.2021 06:28

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.
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Pas d'évaluation
‎23.04.2024 09:40

Why is the touchpad of my laptop without function?

Helpful hints about the touchpad.
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Pas d'évaluation
‎02.06.2022 09:59

What is the purpose of the Fn key?

The Fn key is a special key found especially on notebooks or netbooks.
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Pas d'évaluation
‎02.02.2022 09:09

How can I improve the scrolling of the touch panel?

Download the new firmware upgrade from our service page.
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100% utile (2/2)
‎18.08.2023 06:55

The sound is missing or too quiet, what can I do (PC and notebook)?

Windows offers its own troubleshooting service that can help you immediately.
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100% utile (1/1)
‎18.12.2023 12:41

Why will my device not wake up from sleep mode?

This FAQ gives you possible solutions on how to end the sleep mode.
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100% utile (1/1)
‎23.05.2024 11:20
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