FAQs

There is a button on the back of the device body for disassembly.

Here you will find answers to the most common questions about Wi-Fi connections.

In this FAQ you will find detailed technical information about the mainboard.

Details on the maximum memory expansion, the front pin assignment and M.2 slots.

The Android device will be reset to factory settings via the Android settings.

With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.

Details about the maximum memory expansion, the front pin assignment and M.2 slots.

Check the Device Manager (Windows key + X) under ‘Security devices’ for the TPM version. If no TPM is displayed, it may need to be activated in the BIOS.

Answers to the most common questions about the MEDION Life Remote App

In this FAQ we explain what the error code E4 means and give you possible solutions.

This FAQ will help you with problems with your Wi-Fi network.

Our service app for Windows and Android devices tests your product for all possible sources of error.

Detailed technical specs of the notebooks.

Check the connection and try different USB sticks. A sufficient power supply to the USB port is also required.

This FAQ provides tips on how to isolate the error.

Switch off the keyboard, remove the 2.4G receiver, press ESC + Q and plug the receiver back in. For the mouse, hold down the scroll wheel and the right mouse button while switching it on and then plug in the receiver. Bring both devices close to the receiver until the flashing stops.

Details on the maximum memory expansion, the front pin assignment and M.2 slots.

Use the system configuration, a boot medium or the repair mode after a failed start. It is used for troubleshooting with minimal drivers and functions.

Search for the desired channel and then press the AMS / MEM button. Use the fast forward or rewind buttons to select a memory location and save the process by pressing the play button.

The display is dimmed during the firmware update.