This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
42006members
147281posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

My device will not turn on, what can I do?

Please test another socket in another circuit.
View full article
50% helpful (2/4)
‎20.04.2021 06:04

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
View full article
100% helpful (1/1)
‎16.04.2021 08:07

Why does the volume of my device change automatically?

If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
View full article
100% helpful (1/1)
‎20.04.2021 06:02

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
View full article
100% helpful (3/3)
‎07.06.2023 14:03

Why is the playback of my MD 43988 stuttering in Bluetooth mode?

Maybe your device was paired with two speakers during the quality control in the factory via Bluetooth, and this pairing hasn`t been canceled yet.
View full article
100% helpful (1/1)
‎15.04.2021 11:30

Why do I have no radio signal?

To ensure that the stations are stored correctly and not misaligned, perform a channel scan again as described in the user manual.
View full article
100% helpful (1/1)
‎15.04.2021 07:09

Why does my infrared remote control not work?

The function of infrared connections requires unrestricted visual contact.
View full article
100% helpful (1/1)
‎15.04.2021 08:10

Why does my memory card not work?

This will tell you if your memory card is faulty.
View full article
50% helpful (1/2)
‎15.04.2021 08:05

How can I perform a function test on my remote control?

You can test with a digital camera if the remote control emits a signal.
View full article
100% helpful (2/2)
‎13.04.2021 07:55

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
View full article
67% helpful (2/3)
‎25.03.2021 10:12

What can I do if my memory card is no longer recognized?

If your memory card is no longer recognized, it needs to be repaired or replaced.
View full article
100% helpful (1/1)
‎09.03.2021 07:31

Why does the device not respond to the connected external power supply?

Check the primary side power supply and, if present, the on / off switch of the power supply.
View full article
100% helpful (1/1)
‎13.04.2021 07:48

My device shuts itself off, what can I do?

Please check the power supply first.
View full article
50% helpful (1/2)
‎18.03.2021 14:25

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
View full article
50% helpful (1/2)
‎20.04.2021 10:27

Is my power cable defective?

There may be a cable break, one of the most common signs of wear on electrical equipment.
View full article
100% helpful (1/1)
‎25.03.2021 06:47

FAQs on the favorites portal for MEDION Internet Radios

Answers to frequently asked questions about the favorites portal
View full article
100% helpful (2/2)
‎03.03.2021 08:15

Why is my internet radio silent?

The radio catalog provider has been changed.
View full article
100% helpful (1/1)
‎03.03.2021 07:49

What do I have to consider with the antenna socket of the LIFE P61552 (MD 43552) party loudspeaker?

You can use the antenna connection with either the included wire antenna or another antenna that has a coaxial plug.
View full article
100% helpful (1/1)
‎21.11.2024 09:36

Why do sparks form when I plug the mains cable into my Audio System S64007?

Sparks occur if the mains cable is plugged in before connecting to the audio system. To avoid this, first insert the plug into the device and then into the socket.
View full article
No ratings
‎13.11.2024 12:38

My radio MD 43729 does not store any DAB stations, what can I do?

First find the desired station and save it according to the instructions. Then switch to FM mode for at least three seconds, after which the station should be permanently stored.
View full article
No ratings
‎16.10.2024 06:39
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3