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FAQs

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First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
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Here you can find useful information about the Iconic Arcade.
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Press the reset opening on the back to be able to operate the device again.
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Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
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These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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For some error symptoms there are currently no universal answers.
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You can use the antenna connection with either the included wire antenna or another antenna that has a coaxial plug.
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It means that problems occurred during the download / the web server delivered an error.
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Answers to frequently asked questions about the DJ Controller Life X67000 MD 45000.
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The remedy is to run a provided tool.
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The appropriate firmware update improves Dolby Atmos sound quality. It is installed via USB stick and causes the television to restart automatically.
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Log in with your MEDION account, activate Bytes & Benefits and secure exclusive benefits when you make a purchase.
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You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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Check in the settings under HDMI EDID whether HDMI 1.4 is selected and change it from 2.0 to 1.4 if necessary.
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The radio catalog provider has been changed.
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Search for the desired channel and then press the AMS / MEM button. Use the fast forward or rewind buttons to select a memory location and save the process by pressing the play button.
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Here you will find information and packaging instructions for MEDION products in case of service.
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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Carry out the appropriate firmware update as described in the FAQ.
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Answers to frequently asked questions about your Android TV.
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