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My device will not turn on, what can I do?
Please test another socket in another circuit.
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Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
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Why does the volume of my device change automatically?
If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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Why is the playback of my MD 43988 stuttering in Bluetooth mode?
Maybe your device was paired with two speakers during the quality control in the factory via Bluetooth, and this pairing hasn`t been canceled yet.
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Why do I have no radio signal?
To ensure that the stations are stored correctly and not misaligned, perform a channel scan again as described in the user manual.
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Why does my infrared remote control not work?
The function of infrared connections requires unrestricted visual contact.
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Why does my memory card not work?
This will tell you if your memory card is faulty.
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How can I perform a function test on my remote control?
You can test with a digital camera if the remote control emits a signal.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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What can I do if my memory card is no longer recognized?
If your memory card is no longer recognized, it needs to be repaired or replaced.
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Why does the device not respond to the connected external power supply?
Check the primary side power supply and, if present, the on / off switch of the power supply.
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My device shuts itself off, what can I do?
Please check the power supply first.
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My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
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Is my power cable defective?
There may be a cable break, one of the most common signs of wear on electrical equipment.
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FAQs on the favorites portal for MEDION Internet Radios
Answers to frequently asked questions about the favorites portal
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Why is my internet radio silent?
The radio catalog provider has been changed.
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Why does the code 22 appear when setting up the Iconic Arcade for the first time?
It means that problems occurred during the download / the web server delivered an error.
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Why does my DAB+ job site radio MEDION LIFE E66050 switch off again after 1 minute?
Charge the discharged battery of your job site radio sufficiently before switching it on again.
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How can I save a channel on the LIFE P66750 (MD 43750) kitchen radio?
This FAQ shows you how to save the channels.
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What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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Featured Knowledge Base Article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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