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FAQs

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Please test another socket in another circuit.
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Check if the microphone is connected to the correct input.
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If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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For some error symptoms there are currently no universal answers.
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Maybe your device was paired with two speakers during the quality control in the factory via Bluetooth, and this pairing hasn`t been canceled yet.
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To ensure that the stations are stored correctly and not misaligned, perform a channel scan again as described in the user manual.
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The function of infrared connections requires unrestricted visual contact.
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This will tell you if your memory card is faulty.
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You can test with a digital camera if the remote control emits a signal.
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In this case, a residual current discharge (power supply reset) can help.
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If your memory card is no longer recognized, it needs to be repaired or replaced.
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Check the primary side power supply and, if present, the on / off switch of the power supply.
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Please check the power supply first.
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The following steps may help if your device does not turn off.
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There may be a cable break, one of the most common signs of wear on electrical equipment.
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The radio catalog provider has been changed.
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The appropriate firmware update improves Dolby Atmos sound quality. It is installed via USB stick and causes the television to restart automatically.
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Log in with your MEDION account, activate Bytes & Benefits and secure exclusive benefits when you make a purchase.
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Press the reset opening on the back to be able to operate the device again.
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These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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