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Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
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Why does the volume of my device change automatically?
If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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Why is the playback of my MD 43988 stuttering in Bluetooth mode?
Maybe your device was paired with two speakers during the quality control in the factory via Bluetooth, and this pairing hasn`t been canceled yet.
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Why do I have no radio signal?
To ensure that the stations are stored correctly and not misaligned, perform a channel scan again as described in the user manual.
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Why does my infrared remote control not work?
The function of infrared connections requires unrestricted visual contact.
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How can I perform a function test on my remote control?
You can test with a digital camera if the remote control emits a signal.
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What can I do if my memory card is no longer recognized?
If your memory card is no longer recognized, it needs to be repaired or replaced.
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Why does the device not respond to the connected external power supply?
Check the primary side power supply and, if present, the on / off switch of the power supply.
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Is my power cable defective?
There may be a cable break, one of the most common signs of wear on electrical equipment.
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FAQs on the favorites portal for MEDION Internet Radios
Answers to frequently asked questions about the favorites portal
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Why is my internet radio silent?
The radio catalog provider has been changed.
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FAQs on packaging instructions for MEDION products in the event of servicing
Here you will find information and packaging instructions for MEDION products in case of service.
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FAQs about the MEDION Iconic Arcade Machine
Here you can find useful information about the Iconic Arcade.
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FAQs about the MEDION DJ Controller LIFE X67000 MD 45000
Answers to frequently asked questions about the DJ Controller Life X67000 MD 45000.
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FAQs for the Dolby Atmos Soundbar LIFE P64377 MD 45377
Carry out the appropriate firmware update as described in the FAQ.
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FAQs about MEDION Android TV
Answers to frequently asked questions about your Android TV.
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Where can I find the code number for my MEDION device for universal remote controls?
In this FAQ we explain where you can get codes for universal remote controls.
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How do I fix sudden unwanted effects on my ERAZER Beast X25?
The remedy is to run a provided tool.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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