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FAQs

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How do I fix sudden unwanted effects on my ERAZER Beast X25?

The remedy is to run a provided tool.
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75% helpful (3/4)
‎01.03.2022 13:09

FAQs about the MEDION Iconic Arcade Machine

Here you can find useful information about the Iconic Arcade.
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100% helpful (3/3)
‎17.10.2024 09:16

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.
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100% helpful (2/2)
‎30.09.2025 19:59

Why is the device not connected via USB?

Check the connection and try different USB sticks. A sufficient power supply to the USB port is also required.
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No ratings
‎24.02.2025 13:22

How can I save a channel on the LIFE P66750 (MD 43750) kitchen radio?

Search for the desired channel and then press the AMS / MEM button. Use the fast forward or rewind buttons to select a memory location and save the process by pressing the play button.
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100% helpful (1/1)
‎05.11.2024 10:02

Why is the radio display dark?

The display is dimmed during the firmware update.
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No ratings
‎09.10.2025 12:34

FAQs for the Dolby Atmos Soundbar LIFE P64377 MD 45377

Carry out the appropriate firmware update as described in the FAQ.
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100% helpful (1/1)
‎06.02.2024 13:56

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
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67% helpful (2/3)
‎25.03.2021 10:12

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.
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100% helpful (1/1)
‎30.10.2023 09:05

FAQs on connecting a MEDION TV set to a soundbar

You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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50% helpful (1/2)
‎16.01.2024 14:28

Why is my internet radio silent?

The radio catalog provider has been changed.
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100% helpful (1/1)
‎03.03.2021 07:49

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
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100% helpful (1/1)
‎16.04.2021 08:07

Why does my infrared remote control not work?

The function of infrared connections requires unrestricted visual contact.
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100% helpful (1/1)
‎15.04.2021 08:10

Where can I find the code number for my MEDION device for universal remote controls?

MEDION devices use an alphanumeric code. Contact the manufacturer of the universal remote control, as the codes are defined there and vary depending on the remote control.
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100% helpful (1/1)
‎12.11.2024 10:35

My device shuts itself off, what can I do?

Please check the power supply first.
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50% helpful (1/2)
‎18.03.2021 14:25

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

How can I perform a function test on my remote control?

You can test with a digital camera if the remote control emits a signal.
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100% helpful (2/2)
‎13.04.2021 07:55

Why does the code 22 appear when setting up the Iconic Arcade for the first time?

It means that problems occurred during the download / the web server delivered an error.
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100% helpful (2/2)
‎20.08.2024 07:16

Why does my DAB+ job site radio MEDION LIFE E66050 switch off again after 1 minute?

Charge the discharged battery of your job site radio sufficiently before switching it on again.
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No ratings
‎08.10.2025 13:49
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