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FAQs

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What can I do against unusual high temperatures on my notebook?

First check if your notebook is getting enough cooling air. Even dusty fans degrade the cooling performance.
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‎15.04.2021 07:49

Why is the handset on my phone not working? (DECT)

One reason for this may be that the handset is not connected to the base station.
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‎15.04.2021 07:24

Why is the image flickering on the playback device?

This could be due to a too low refresh rate (Hertz).
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‎22.05.2024 10:30

Why is the device displaying a still image?

Some devices have a pause function, please check if pause has been activated.
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‎25.03.2021 12:32

Why is the image of my device too dark or too bright?

To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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‎27.09.2024 09:39

My device no longer shows an image, what can I do?

If your product is being used as an external player please check if the connection cable is properly plugged in.
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‎04.08.2023 12:37

How can I perform a function test on my remote control?

You can test with a digital camera if the remote control emits a signal.
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‎13.04.2021 07:55

The volume is too low or no sound at all, what can I do?

If you have no sound or the volume is too low from the connected speakers or headphones?
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‎15.04.2021 07:02

My device will not turn on, what can I do?

Does the power outlet, you have connected your products power lead to, work?
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‎15.04.2021 07:02

Why doesn`t my monitor show a picture on the USB 3.1 socket?

First, the BIOS settings should be checked.
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‎13.04.2021 07:53

How can I solve sound problems on Windows 10?

Windows offers Troubleshooting app for sound issues.
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‎17.03.2021 05:28

Why are there bright or dark spots on my display?

If the spots always remain in the same place even when the picture changes it will be pixel errors.
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‎17.03.2021 05:31

Why does the fuse trips when the device is switched on?

First, attach your device to a different power outlet and see if this results in the fuse tripping.
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‎17.03.2021 05:49

How can I extend the battery life?

Battery powered devices offer some adjustment options to increase the runtime.
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‎17.03.2021 07:20

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
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‎25.03.2021 10:12

Why is my webstick not working anymore after the last Windows Update?

Disconnect the webstick, uninstall the ALDI TALK connection wizard, restart the computer, run the fix and reinstall the webstick. Everything should then work again.
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‎16.10.2024 14:00

Why does NFC not work?

If NFC does not work as expected, the following solutions can help.
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‎06.09.2023 12:31

Why will my device not wake up from sleep mode?

This FAQ gives you possible solutions on how to end the sleep mode.
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‎23.05.2024 11:20

What can I do if my memory card is no longer recognized?

If your memory card is no longer recognized, it needs to be repaired or replaced.
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‎09.03.2021 07:31

Why does the device not respond to the connected external power supply?

Check the primary side power supply and, if present, the on / off switch of the power supply.
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‎13.04.2021 07:48
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