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FAQs

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Why does my infrared remote control not work?

The function of infrared connections requires unrestricted visual contact.
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100% helpful (1/1)
‎15.04.2021 08:10

How can I fix a malfunctioning Android app?

The problem can often be solved with one of the listed procedures.
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100% helpful (1/1)
‎18.12.2023 12:42

My PC or notebook is unusually loud, what can I do?

Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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100% helpful (1/1)
‎15.04.2021 07:57

Why is the handset on my phone not working? (DECT)

One reason for this may be that the handset is not connected to the base station.
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100% helpful (1/1)
‎15.04.2021 07:24

How do I open Device Manager in Windows 11, 10, 8, 7, Vista, or XP?

Steps on how to get into the Windows Device Manager of Windows.
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100% helpful (2/2)
‎04.01.2022 09:55

Why is the image flickering on the playback device?

This could be due to a too low refresh rate (Hertz).
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100% helpful (1/1)
‎25.03.2021 09:32

Why does my camera not work correctly (smartphones / tablets)?

If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
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100% helpful (2/2)
‎06.09.2022 10:15

Why is the device displaying a still image?

Some devices have a pause function, please check if pause has been activated.
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100% helpful (1/1)
‎25.03.2021 12:32

Why is the image of my device too dark or too bright?

The setting options differ depending on the product.
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100% helpful (1/1)
‎25.03.2021 12:34

My device no longer shows an image, what can I do?

If your product is being used as an external player please check if the connection cable is properly plugged in.
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100% helpful (1/1)
‎04.08.2023 12:37

How can I perform a function test on my remote control?

You can test with a digital camera if the remote control emits a signal.
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100% helpful (2/2)
‎13.04.2021 07:55

My device will not turn on, what can I do?

Does the power outlet, you have connected your products power lead to, work?
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100% helpful (1/1)
‎15.04.2021 07:02

Why doesn`t my monitor show a picture on the USB 3.1 socket?

First, the BIOS settings should be checked.
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100% helpful (1/1)
‎13.04.2021 07:53

Why are there bright or dark spots on my display?

If the spots always remain in the same place even when the picture changes it will be pixel errors.
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100% helpful (1/1)
‎17.03.2021 05:31

Why does the fuse trips when the device is switched on?

First, attach your device to a different power outlet and see if this results in the fuse tripping.
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100% helpful (1/1)
‎17.03.2021 05:49

How can I extend the battery life?

Battery powered devices offer some adjustment options to increase the runtime.
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100% helpful (1/1)
‎17.03.2021 07:20

Why is my webstick not working anymore after the last Windows Update?

Install the fix for the Connection Wizard.
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100% helpful (1/1)
‎17.03.2021 05:27

Why does NFC not work?

If NFC does not work as expected, the following solutions can help.
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100% helpful (1/1)
‎06.09.2023 12:31

Why will my device not wake up from sleep mode?

Unfortunately, this behavior can have many causes.
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100% helpful (1/1)
‎03.03.2021 08:30

What can I do if my memory card is no longer recognized?

If your memory card is no longer recognized, it needs to be repaired or replaced.
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100% helpful (1/1)
‎09.03.2021 07:31
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