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FAQs

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Why is the built-in hard drive making noises?

Hard drives contain mechanical components, such as fast rotating metal plates and moving writing and reading heads which can cause noises such as buzzing, creaking, clicking and clunking during normal operation.
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‎10.09.2019 10:22

Why does my fridge smell unpleasant despite being cleaned?

The drip tray access should be cleaned.
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‎10.09.2019 10:22

Why is the inner back wall iced in my fridge?

The cause of the icy back wall is often due to an incorrectly sealed, dirty or deformed door seal.
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‎10.09.2019 08:46

Is my power cable defective?

There may be a cable break, one of the most common signs of wear on electrical equipment.
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‎10.09.2019 08:37

How do I restore the delivery state of my digital camera?

In the main menu of the camera you will find in the settings the option RESET ALL.
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‎10.09.2019 08:36

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.
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‎10.09.2019 08:16

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
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‎10.09.2019 08:13

My device shuts itself off, what can I do?

Please check the power supply first.
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‎10.09.2019 08:12

Why does the device not respond to the connected external power supply?

Check the primary side power supply and, if present, the on / off switch of the power supply.
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‎10.09.2019 08:11

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
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‎10.09.2019 08:08

How can I extend the battery life?

Battery powered devices offer some adjustment options to increase the runtime.
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‎10.09.2019 08:07

Why does the fuse trips when the device is switched on?

First, attach your device to a different power outlet and see if this results in the fuse tripping.
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‎10.09.2019 08:06

Why are there bright or dark spots on my display?

If the spots always remain in the same place even when the picture changes it will be pixel errors.
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‎10.09.2019 08:05

How can I solve sound problems on Windows 10?

Windows offers Troubleshooting app for sound issues.
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‎10.09.2019 08:04

Why is my webstick not working anymore after the last Windows Update?

Install the fix for the Connection Wizard.
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‎09.09.2019 12:59

Why is my battery not recognized by the device?

If a new battery is not detected, conditioning could help.
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‎09.09.2019 12:53

What can I do if my memory card is no longer recognized?

If your memory card is no longer recognized, it needs to be repaired or replaced.
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‎09.09.2019 12:42

Why will my device not wake up from sleep mode?

Unfortunately, this behavior can have many causes.
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‎09.09.2019 12:38

Why does NFC not work?

If NFC does not work as expected, the following solutions can help:
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‎09.09.2019 12:35

How do I switch from Windows 10 in S-mode to Windows 10 Home version?

How to switch from Windows 10 in S-mode to the Windows 10 Home version.
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‎22.08.2019 09:05
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