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FAQs

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Check the primary side power supply and, if present, the on / off switch of the power supply.
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There may be a cable break, one of the most common signs of wear on electrical equipment.
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In the following table you will find an overview of the HDMI versions.
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The time is transmitted via the RDS signal.
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Install the firmware upgrade by downloading the appropriate file, transferring it to a USB stick and updating the device. A factory reset is required after the upgrade.
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Press the reset opening on the back to be able to operate the device again.
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Press the multifunction button for 13 seconds when the unit is switched off.
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We offer a firmware update for the radio.
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Unfortunately, https links are not supported by older Internet radios.
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Sparks occur if the mains cable is plugged in before connecting to the audio system. To avoid this, first insert the plug into the device and then into the socket.
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You can use the antenna connection with either the included wire antenna or another antenna that has a coaxial plug.
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Simply tighten the four screws on the underside of the unit.
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Perform a reception diagnosis as follows.
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First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
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These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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Due to different jack standards (CTIA / OMTP), the microphone is not recognized. A suitable adapter or splitter will solve the problem.
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The appropriate firmware update improves Dolby Atmos sound quality. It is installed via USB stick and causes the television to restart automatically.
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Increase the volume of the external source and then set the overall volume on the radio to a comfortable level.
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