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FAQs

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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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Check in the settings under HDMI EDID whether HDMI 1.4 is selected and change it from 2.0 to 1.4 if necessary.
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Answers to frequently asked questions about the DJ Controller Life X67000 MD 45000.
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You can find the error diagnosis on the MEDION Service page.
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Check the HDMI cable and the input source on the TV. For high-resolution signals, use an HDMI cable from standard 2.0.
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Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
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Maybe your device was paired with two speakers during the quality control in the factory via Bluetooth, and this pairing hasn`t been canceled yet.
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Windows offers the troubleshooting app for sound problems.
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If your memory card is no longer recognized, it needs to be repaired or replaced.
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The following steps may help if your device does not turn off.
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Here you will find information and packaging instructions for MEDION products in case of service.
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First find the desired station and save it according to the instructions. Then switch to FM mode for at least three seconds, after which the station should be permanently stored.
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Install the MEDION Speaker App, activate the Wi-Fi mode on the MD 44007 and follow the app's instructions to connect via your smartphone's Wi-Fi settings.
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This will tell you if your memory card is faulty.
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There may be a cable break, one of the most common signs of wear on electrical equipment.
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To ensure that the stations are stored correctly and not misaligned, perform a channel scan again as described in the user manual.
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Check the primary side power supply and, if present, the on / off switch of the power supply.
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Here you can find out how to make a recording.
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Order a suitable remote control via the MEDION Service Shop using your MSN number or model name.
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