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What is the maximum number of pixel errors allowed on my display?
Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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Why does my infrared remote control not work?
The function of infrared connections requires unrestricted visual contact.
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Why does my memory card not work?
This will tell you if your memory card is faulty.
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Why is the flash of my camera not working as expected? (Photo / Video)
If you have a problem with the flash or the photo light, check the menu of your camera if the flash is activated.
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Why do I have no reception over the cable connection (DVB-C)?
Please check first whether the right signal source, e.g. TV or digital cable is selected.
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My device does not receive HDTV channels, what can I do?
There are several reasons why there is no HDTV signal. The following instructions will help you to set up your HDTV signal.
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Why do I have no satellite signal?
There are several sources that may cause the lack of SAT reception such as a broken LNB, an obstructed SAT dish after a storm, broken cables, etc.
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How can I perform a function test on my remote control?
You can test with a digital camera if the remote control emits a signal.
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What do I do if there are pixel errors on the display?
Check with the pixel error class if it is a warranty case.
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Why does the device not respond to the connected external power supply?
Check the primary side power supply and, if present, the on / off switch of the power supply.
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Why is the device displaying a still image?
Some devices have a pause function, please check if pause has been activated.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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Is my power cable defective?
There may be a cable break, one of the most common signs of wear on electrical equipment.
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How do I restore the delivery state of my digital camera?
In the main menu of the camera you will find in the settings the option RESET ALL.
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My device shuts itself off, what can I do?
Please check the power supply first.
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Why does the fuse trips when the device is switched on?
First, attach your device to a different power outlet and see if this results in the fuse tripping.
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Why are there bright or dark spots on my display?
If the spots always remain in the same place even when the picture changes it will be pixel errors.
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What can I do if my memory card is no longer recognized?
If your memory card is no longer recognized, it needs to be repaired or replaced.
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FAQs on the MEDION Life Remote App
Answers to the most common questions about the MEDION Life Remote App
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What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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