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FAQs

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The screws are located in the bag with the remote control and in the box of the stand. There is an additional screw in the battery compartment of the remote control.
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Download the Google Home app for this.
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First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
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Here you can find useful information about the Iconic Arcade.
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Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
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A subsequent update will fix the problem.
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To change the channel order, select the Channel Movement option in the TV menu and use the arrow keys to move the channels to the desired position.
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If a Bluetooth remote control is not used for a longer period of time, it can transmit inputs twice. Unpairing and reconnecting solves the problem in the short term.
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These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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Switch to PERSONAL mode to customize your TV picture settings.
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For some error symptoms there are currently no universal answers.
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A 4K UHD TV box converts the signal and enables high-resolution reception on the TV via HDMI.
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It means that problems occurred during the download / the web server delivered an error.
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The cache must be cleared, for this purpose the TV must be reset to factory settings.
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Use the OK button on the remote control to open the channel list, select Channel Mode and then Sort. Set this to Normal to be able to move HD and SD channels freely.
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The appropriate firmware update improves Dolby Atmos sound quality. It is installed via USB stick and causes the television to restart automatically.
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Delete all messages and notifications in the settings under Messages.
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Log in with your MEDION account, activate Bytes & Benefits and secure exclusive benefits when you make a purchase.
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Go to the HBBTV settings menu item and select HBBTV support. Activate or deactivate the setting as desired.
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If provided, you can deactivate the LED under Settings / Other settings.
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