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FAQs

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Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
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‎16.04.2021 08:07

Why does the volume of my device change automatically?

If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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‎20.04.2021 06:02

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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‎07.06.2023 14:03

Why is the playback of my MD 43988 stuttering in Bluetooth mode?

Maybe your device was paired with two speakers during the quality control in the factory via Bluetooth, and this pairing hasn`t been canceled yet.
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‎15.04.2021 11:30

Why do I have no radio signal?

To ensure that the stations are stored correctly and not misaligned, perform a channel scan again as described in the user manual.
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‎15.04.2021 07:09

Why does my infrared remote control not work?

The function of infrared connections requires unrestricted visual contact.
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‎15.04.2021 08:10

How can I perform a function test on my remote control?

You can test with a digital camera if the remote control emits a signal.
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100% utile (2/2)
‎13.04.2021 07:55

What can I do if my memory card is no longer recognized?

If your memory card is no longer recognized, it needs to be repaired or replaced.
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‎09.03.2021 07:31

Why does the device not respond to the connected external power supply?

Check the primary side power supply and, if present, the on / off switch of the power supply.
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‎13.04.2021 07:48

Is my power cable defective?

There may be a cable break, one of the most common signs of wear on electrical equipment.
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‎25.03.2021 06:47

FAQs on the favorites portal for MEDION Internet Radios

Answers to frequently asked questions about the favorites portal
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‎03.03.2021 08:15

Why is my internet radio silent?

The radio catalog provider has been changed.
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‎03.03.2021 07:49

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
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‎17.01.2024 11:00

FAQs about the MEDION Iconic Arcade Machine

Here you can find useful information about the Iconic Arcade.
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‎04.03.2024 12:44

FAQs about the MEDION DJ Controller LIFE X67000 MD 45000

Answers to frequently asked questions about the DJ Controller Life X67000 MD 45000.
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‎27.02.2023 12:23

FAQs for the Dolby Atmos Soundbar LIFE P64377 MD 45377

Carry out the appropriate firmware update as described in the FAQ.
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‎06.02.2024 13:56

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.
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‎30.10.2023 09:05

Where can I find the code number for my MEDION device for universal remote controls?

In this FAQ we explain where you can get codes for universal remote controls.
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‎16.03.2022 10:56

How do I fix sudden unwanted effects on my ERAZER Beast X25?

The remedy is to run a provided tool.
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75% utile (3/4)
‎01.03.2022 13:09

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
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67% utile (2/3)
‎25.03.2021 10:12
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