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FAQs

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How do I fix sudden unwanted effects on my ERAZER Beast X25?

The remedy is to run a provided tool.
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75% helpful (3/4)
‎01.03.2022 13:09

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
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67% helpful (2/3)
‎25.03.2021 10:12

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

Why does my memory card not work?

This will tell you if your memory card is faulty.
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50% helpful (1/2)
‎15.04.2021 08:05

My device shuts itself off, what can I do?

Please check the power supply first.
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50% helpful (1/2)
‎18.03.2021 14:25

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
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50% helpful (1/2)
‎20.04.2021 10:27

FAQs on connecting a MEDION TV set to a soundbar

You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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50% helpful (1/2)
‎16.01.2024 14:28

Why does my DAB+ job site radio MEDION LIFE E66050 switch off again after 1 minute?

Charge the discharged battery of your job site radio sufficiently before switching it on again.
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No ratings
‎11.07.2024 10:27

Why is the device not connected via USB?

This FAQ gives you information if the USB connection does not work.
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No ratings
‎22.05.2024 12:06

Why is the radio display dark?

The display is dimmed during the firmware update.
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No ratings
‎08.05.2024 11:17

Why does the device not have an HDMI signal?

Note the points in this FAQ if no HDMI signal is available.
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No ratings
‎07.05.2024 08:57

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.
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No ratings
‎06.05.2024 16:14

How do I improve the sound quality of my DAB+ radio?

Carry out the firmware upgrade as described in this FAQ.
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No ratings
‎24.01.2024 13:42

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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No ratings
‎18.12.2023 12:40

Why does the TWS function of my MEDION Bluetooth Speaker MD 43692 not work?

Press the multifunction button for 13 seconds when the unit is switched off.
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No ratings
‎13.09.2023 13:26

My radio makes unusual noises, what can I do?

Simply tighten the four screws on the underside of the unit.
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No ratings
‎05.07.2023 14:25

How can I make a recording with the MEDION LIFE E69143 digitizer?

Here you can find out how to make a recording.
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No ratings
‎16.01.2024 14:34

My Windows 10 computer does not play any sound.

Windows offers the troubleshooting app for sound problems.
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No ratings
‎01.02.2023 09:44

Why doesn't my Internet radio play https podcasts?

Unfortunately, https links are not supported by older Internet radios.
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No ratings
‎06.01.2022 08:50

How can I establish an Internet connection with my Micro Audio System MD 44007?

The connection is established via the MEDION Speaker App.
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No ratings
‎28.10.2021 14:46
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