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FAQs

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MEDION devices use an alphanumeric code. Contact the manufacturer of the universal remote control, as the codes are defined there and vary depending on the remote control.
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Check in the settings under HDMI EDID whether HDMI 1.4 is selected and change it from 2.0 to 1.4 if necessary.
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The remedy is to run a provided tool.
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In this case, a residual current discharge (power supply reset) can help.
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Please test another socket in another circuit.
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This will tell you if your memory card is faulty.
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Please check the power supply first.
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The following steps may help if your device does not turn off.
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You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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Sparks occur if the mains cable is plugged in before connecting to the audio system. To avoid this, first insert the plug into the device and then into the socket.
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First find the desired station and save it according to the instructions. Then switch to FM mode for at least three seconds, after which the station should be permanently stored.
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Insert the storage medium and load the record. Select PHON, position the tone arm and press REC / DEL to start recording. Select the bit rate and storage medium, lower the tone arm and end the recording with REC / DEL.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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Charge the discharged battery of your job site radio sufficiently before switching it on again.
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This FAQ gives you information if the USB connection does not work.
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The display is dimmed during the firmware update.
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Note the points in this FAQ if no HDMI signal is available.
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In the following table you will find an overview of the HDMI versions.
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Install the firmware upgrade by downloading the appropriate file, transferring it to a USB stick and updating the device. A factory reset is required after the upgrade.
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You can find the error diagnosis on the MEDION Service page.
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