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FAQs

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How do I turn Fast Startup off or on in Windows?

You can find the setting in the Control Panel under Power Options.
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No ratings
‎18.03.2022 10:22

How do I fix sudden unwanted effects on my ERAZER Beast X25?

The remedy is to run a provided tool.
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75% helpful (3/4)
‎01.03.2022 13:09

How can I change the RGB case lighting of my ERAZER desktop PC?

The control app for ALPHACOOL components will help you.
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No ratings
‎01.03.2022 13:08

What is Winget and how and for what do I use it?

The winget command line tool can be used to search, install, update and configure applications.
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‎01.03.2022 12:50

How do I get back missing settings options in Control Center?

This FAQ describes the necessary procedure.
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100% helpful (1/1)
‎17.02.2022 08:18

Why doesn't my computer play Ultra HD Blu-Ray discs anymore?

Intel processors from the Core-i-11000 model series and newer no longer have the necessary security feature SGX.
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No ratings
‎20.01.2022 13:37

How do I quickly find out the installed BIOS version (UEFI)?

The MSInfo32.exe program available under all current Windows versions can be used for this purpose.
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‎20.01.2022 07:33

Why is my hard drive not recognised in the removable frame?

You are not using the latest BIOS.
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‎06.12.2021 10:17

What is the meaning of the keys of M.2 SSDs?

Depending on which interfaces are provided by a M.2 connector, a specific form of the connection is used.
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100% helpful (1/1)
‎24.11.2021 13:09

Can I run XMP RAM in non XMP capable devices?

XMP RAM can be used in any device. Here you can find more information about it.
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‎16.11.2021 09:02

Why does my HDD / SSD have less space than specified?

Different numeral systems cause storage capacities to be represented differently.
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‎16.11.2021 08:50

Why can't I launch Power Recovery from Cyberlink?

Tips and tricks on how to reset your system.
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100% helpful (1/1)
‎29.10.2021 08:46

FAQs about ERAZER Defender P15 Notebooks

Detailed technical specs of the notebooks.
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100% helpful (1/1)
‎21.10.2021 08:30

The Wi-Fi connection is too weak, what can I do?

Mount the supplied WLAN antennas.
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No ratings
‎26.04.2021 14:00

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
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50% helpful (1/2)
‎20.04.2021 10:27

The battery is not working, what can I do?

Please make sure the battery or batteries are inserted correctly into your product.
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50% helpful (2/4)
‎20.04.2021 06:19

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
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100% helpful (1/1)
‎16.04.2021 08:07

Why is the built-in hard drive making noises?

Hard drives contain mechanical components, such as fast rotating metal plates and moving writing and reading heads which can cause noises such as buzzing, creaking, clicking and clunking during normal operation.
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100% helpful (1/1)
‎15.04.2021 10:09

The monitor image flickers, which setting do I have to change?

Image flicker usually only occurs with digital monitors if an incorrect screen refresh rate is set.
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100% helpful (1/1)
‎15.04.2021 09:26
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