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FAQs

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A UEFI-bootable USB stick is used for flexible Windows installation. This USB stick can be easily created with tools such as Media Creation Tool or Rufus by downloading the Windows ISO file from Microsoft.
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The ERAZER V1 (MD 60961) MSN 40084477 cooling kit is only compatible with the ERAZER Beast X40, while the ERAZER V2 (MD 62737) MSN 40091108 cooling kit is only suitable for the Beast 16 X1.
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Remove WinHTTPAutoProxySvc from the registry and restart the PC or use the Windows recovery option ‘Reset this PC’ with the selection ‘Keep my files’.
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Keep Windows and the SSD firmware up to date to maintain the stability of your ERAZER PC. You can find instructions and downloads via the link provided or on the MEDION service homepage.
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First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
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It should only be carried out if system instabilities occur, new hardware is installed or the manufacturer recommends the update.
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Here you will find detailed technical information about the mainboard.
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The ERAZER Deputy P60 can be used without a battery without any problems. For permanent removal, we recommend activating shipping mode in the BIOS to reduce self-discharge.
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The position of the notebook does not affect its cooling performance. As soon as the hoses are connected, the water circuit is a closed system with a pump in the external cooling kit.
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Promotional codes / keys will be sent 14 days after receipt of the goods. Check the SPAM folder of your e-mail account via a browser.
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To upgrade your RAM, know the memory generation, voltage, number of pins and clock rate. Switch off the computer and disconnect it from the power supply before installing the RAM.
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Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
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The ERAZER ControlCenter software can be used to activate or deactivate the USB ports in sleep mode or when switched off, even without a connected power supply unit.
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Here you will find detailed technical information about the mainboard.
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These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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Here you will find detailed instructions for setting up a RAID array on the specified mainboards, including access to the BIOS to activate the necessary configurations.
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Here you will find detailed technical information about the mainboard.
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Install the software patch by downloading the file, unzipping it and executing it with administrator rights to activate the CoPilot button.
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Optimise your Desktop PC with a BIOS update for your mainboard, but please note that this is done at your own risk and MEDION accepts no liability.
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Detailed technical specs of the notebooks.
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