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Showing topics with label ERAZER Gaming. Show all topics

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Why does my web radio switch off when I lock my screen?

If your web radio goes off when you lock the screen, this is due to standby mode. Set Never in the power options to prevent this.

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‎18.10.2024 13:18

Can I run XMP RAM in non XMP capable devices?

XMP memory can be operated without an XMP profile, but then uses standard JEDEC settings with potentially lower performance. To be able to use the memory with XMP profile, both the mainboard and CPU must be XMP-capable.

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‎04.10.2024 08:55

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.

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‎01.10.2024 12:58

Why is the image of my device too dark or too bright?

To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).

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100% helpful (1/1)

‎27.09.2024 09:39

Why does the MEDION Service App run in an endless loop?

Perform a reboot and restart or switch the diagnostics area to custom diagnosis.

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100% helpful (1/1)

‎15.08.2024 10:55

Why does the error 0xC004F200 occur when activating the pre-installed Office?

This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.

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‎07.08.2024 13:34

What is the maximum amount of memory supported by my Windows operating system?

The maximum possible memory expansion depends on the Windows version.

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‎08.07.2024 13:55

How can I switch between tablet and desktop mode?

You can switch between tablet mode / desktop mode in the Info Centre.

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‎08.07.2024 10:10

How do I quickly find out whether my Windows is running in UEFI or BIOS mode?

The MSInfo32.exe programme available under all current Windows versions can be used for this purpose.

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‎08.07.2024 10:09

Black screen under Windows 10

The mouse pointer is visible, but otherwise the screen is black.

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100% helpful (1/1)

‎04.07.2024 10:51

How can I optimise the fan settings of my ERAZER Crawler E40 & Deputy P40 notebook?

The fan settings can be optimised by a Bios update.

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100% helpful (1/1)

‎04.07.2024 06:29

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.

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100% helpful (1/1)

‎26.06.2024 09:26

Why does my PC crash in hybrid mode with XMP activated?

Before you change the fan control, the power supply unit must be switched off.

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100% helpful (1/1)

‎28.05.2024 14:12

Why will my device not wake up from sleep mode?

This FAQ gives you possible solutions on how to end the sleep mode.

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100% helpful (1/1)

‎23.05.2024 11:20

Why is the image flickering on the playback device?

This could be due to a too low refresh rate (Hertz).

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100% helpful (1/1)

‎22.05.2024 10:30

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.

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‎06.05.2024 16:14

Why is the device not connecting to the Wi-Fi network?

This FAQ will help you with problems with your Wi-Fi network.

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‎06.05.2024 07:08

FAQs on Wi-Fi connections

Here you will find answers to the most common questions about Wi-Fi connections.

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100% helpful (1/1)

‎30.04.2024 10:33

The monitor image flickers, which setting do I have to change?

Set the appropriate screen refresh rate (refresh rate).

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100% helpful (1/1)

‎26.04.2024 15:10

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.

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‎23.04.2024 09:40

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What are the system requirements for Windows 11?

Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.

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100% helpful (3/3)

‎18.10.2024 13:19