FAQs

The cause is usually that the ice cream consistency is too firm.

The "OFF" position on the controller is only the lowest temperature that can be set.

Check the points in this FAQ.

Press the up and down buttons for 10 seconds.

Follow the points in this FAQ.

The display sensor must be recalibrated.

The overheating protection is activated if there is not enough cooling air in the appliance. This is a safety function and the appliance can be used again after about an hour.

Install the software patch by downloading the file, unzipping it and executing it with administrator rights to activate the CoPilot button.

Due to their mechanical components, hard drives can make noises. If unusual noises occur, it is recommended to check the status of the hard drive using system commands and, if necessary, to use the manufacturer's diagnostic software.

In standby mode, press the ‘Start time’ button on the remote control until the time flashes on the display. Then press the yellow button on the remote control to confirm the setting.

You can use the antenna connection with either the included wire antenna or another antenna that has a coaxial plug.

Sparks occur if the mains cable is plugged in before connecting to the audio system. To avoid this, first insert the plug into the device and then into the socket.