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My device will not turn on, what can I do?

Does the power outlet, you have connected your products power lead to, work?

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100% helpful (1/1)

‎15.04.2021 07:02

Why doesn`t my monitor show a picture on the USB 3.1 socket?

First, the BIOS settings should be checked.

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100% helpful (1/1)

‎13.04.2021 07:53

How can I solve sound problems on Windows 10?

Windows offers Troubleshooting app for sound issues.

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34% helpful (1/3)

‎17.03.2021 05:28

Why are there bright or dark spots on my display?

If the spots always remain in the same place even when the picture changes it will be pixel errors.

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100% helpful (1/1)

‎17.03.2021 05:31

Why does the fuse trips when the device is switched on?

First, attach your device to a different power outlet and see if this results in the fuse tripping.

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100% helpful (1/1)

‎17.03.2021 05:49

How can I extend the battery life?

Battery powered devices offer some adjustment options to increase the runtime.

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100% helpful (1/1)

‎17.03.2021 07:20

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.

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67% helpful (2/3)

‎25.03.2021 10:12

Why is my webstick not working anymore after the last Windows Update?

Disconnect the webstick, uninstall the ALDI TALK connection wizard, restart the computer, run the fix and reinstall the webstick. Everything should then work again.

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100% helpful (1/1)

‎16.10.2024 14:00

Why does NFC not work?

If NFC does not work as expected, the following solutions can help.

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100% helpful (1/1)

‎06.09.2023 12:31

Why will my device not wake up from sleep mode?

This FAQ gives you possible solutions on how to end the sleep mode.

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100% helpful (1/1)

‎23.05.2024 11:20

What can I do if my memory card is no longer recognized?

If your memory card is no longer recognized, it needs to be repaired or replaced.

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100% helpful (1/1)

‎09.03.2021 07:31

Why is my battery not recognized by the device?

If a new battery is not detected, conditioning could help.

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100% helpful (2/2)

‎09.03.2021 07:46

Why does the device not respond to the connected external power supply?

Check the primary side power supply and, if present, the on / off switch of the power supply.

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100% helpful (1/1)

‎13.04.2021 07:48

My device shuts itself off, what can I do?

Please check the power supply first.

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50% helpful (1/2)

‎18.03.2021 14:25

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.

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50% helpful (1/2)

‎20.04.2021 10:27

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.

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100% helpful (2/2)

‎13.04.2021 07:50

How do I restore the delivery state of my digital camera?

In the main menu of the camera you will find in the settings the option RESET ALL.

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100% helpful (1/1)

‎25.03.2021 06:45

Is my power cable defective?

There may be a cable break, one of the most common signs of wear on electrical equipment.

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100% helpful (1/1)

‎25.03.2021 06:47

Why is the inner back wall iced in my fridge?

The cause of the icy back wall is often due to an incorrectly sealed, dirty or deformed door seal.

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100% helpful (1/1)

‎25.03.2021 07:06

Why does my fridge smell unpleasant despite being cleaned?

The drip tray access should be cleaned.

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100% helpful (1/1)

‎18.03.2021 06:35

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Featured Knowledge Base Article

What are the system requirements for Windows 11?

Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.

View full article

100% helpful (3/3)

‎18.10.2024 13:19

Featured Knowledge Base Article