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FAQs

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Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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‎05.12.2023 07:23

FAQs on handling MEDION TV sets and VIDAA

Here we answer frequently asked questions about your VIDAA TV.
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‎30.10.2023 09:11

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.
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100% helpful (1/1)
‎30.10.2023 09:05

How can I turn off the standby LED on my TV?

If provided, you can deactivate the LED under Settings / Other settings.
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100% helpful (1/1)
‎18.08.2023 07:05

How to solve error message: Tuner overloaded?

In this FAQ we explain what you can check.
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100% helpful (1/1)
‎16.08.2023 07:57

My device no longer shows an image, what can I do?

If your product is being used as an external player please check if the connection cable is properly plugged in.
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100% helpful (1/1)
‎04.08.2023 12:37

FAQs on connecting a MEDION TV set to a soundbar

You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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50% helpful (1/2)
‎14.07.2023 08:37

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

How can I improve the sound quality on TV MD 21733?

To do this, install the latest update.
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‎10.10.2022 07:57

How can I improve the sound quality on TV MD21663?

To do this, install the latest update.
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‎10.10.2022 07:57

How can I improve the sound quality on TV MD 21662?

To do this, install the latest update.
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‎10.10.2022 07:52

How can I improve the sound quality on TV MD 20025?

To do this, install the latest update.
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‎10.10.2022 07:51

How can I improve the sound quality on TV MD 20024?

To do this, install the latest update.
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‎10.10.2022 07:48

How can I improve the sound quality on TV MD 20019?

To do this, install the latest update.
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‎10.10.2022 07:47

How can I improve the sound quality on TV MD 20018?

To do this, install the latest update.
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100% helpful (1/1)
‎10.10.2022 07:46

What can I do if my TV trips RCD?

This FAQ provides tips on how to isolate the error.
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‎01.09.2022 10:31

What can I do if my MEDION TV keeps restarting?

Install the latest software for your TV.
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100% helpful (2/2)
‎09.06.2022 09:01

Where can I find the code number for my MEDION device for universal remote controls?

In this FAQ we explain where you can get codes for universal remote controls.
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100% helpful (1/1)
‎16.03.2022 10:56

Why doesn't my computer play Ultra HD Blu-Ray discs anymore?

Intel processors from the Core-i-11000 model series and newer no longer have the necessary security feature SGX.
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‎20.01.2022 13:37

My TV set freezes. What can I do?

If your TV set freezes and can no longer be operated, we will show you how to remedy the situation.
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50% helpful (1/2)
‎30.11.2021 13:10
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