FAQs

If the volume decreases or increases automatically, it may be because the button is jammed on the remote control

Some devices have a pause function that is controlled by the associated remote control, e.g. in TV, receivers, media players, etc. Please check if pause has been activated, and if it has you can deactivate it by simply pressing this pause button on the remote again. You will find more information on the remotes functions in the devices user manual.

If your product is being used as an external playback device (such as a monitor), you can set the desired brightness using the adjustment buttons on the playback device.

You can use a digital camera, webcam, smartphone, or tablet (but not an Apple product such as an iPhone because these products have an infrared filter) to test whether the remote is transmitting a signal.

There may be a cable break, one of the most common signs of wear on electrical equipment.

In the main menu of the camera you will find in the settings the option RESET ALL.

Check with the pixel error class if it is a warranty case.

The following steps may help if your device does not turn off.

Please check the power supply first.

Check the primary side power supply and, if present, the on / off switch of the power supply.

In this case, a residual current discharge (power supply reset) can help.

First, attach your device to a different power outlet and see if this results in the fuse tripping.

If the spots always remain in the same place even when the picture changes it will be pixel errors.

If your memory card is no longer recognized, it needs to be repaired or replaced.

Answers to the most common questions about the MEDION Life Remote App