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FAQs

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FAQs about the MEDION Iconic Arcade Machine

Here you can find useful information about the Iconic Arcade.
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100% helpful (3/3)
‎04.03.2024 12:44

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

Why does the media portal no longer start properly on the TV?

The cache must be cleared, for this purpose the TV must be reset to factory settings.
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100% helpful (2/2)
‎28.10.2021 12:28

How can I turn off the standby LED on my TV?

If provided, you can deactivate the LED under Settings / Other settings.
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100% helpful (1/1)
‎18.08.2023 07:05

FAQs on connecting a MEDION TV set to a soundbar

You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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50% helpful (1/2)
‎16.01.2024 14:28

How to solve error message: Tuner overloaded?

In this FAQ we explain what you can check.
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100% helpful (1/1)
‎02.01.2024 14:05

No sound transmission via HDMI, Smart-TV P15504 (MD 31204) with older TV boxes.

This FAQ tells you how to change the settings of your Smart TV to make sound playback possible.
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100% helpful (1/1)
‎17.05.2021 07:48

What is the maximum number of pixel errors allowed on my display?

Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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100% helpful (2/2)
‎15.04.2021 09:25

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.
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100% helpful (2/2)
‎13.04.2021 07:50

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
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100% helpful (1/1)
‎17.01.2024 11:00

How can I improve the sound quality on TV MD 20018?

To do this, install the latest update.
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100% helpful (1/1)
‎10.10.2022 07:46

What can I do if my MEDION TV keeps restarting?

Install the latest software for your TV.
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100% helpful (2/2)
‎09.06.2022 09:01

My TV set freezes. What can I do?

If your TV set freezes and can no longer be operated, we will show you how to remedy the situation.
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50% helpful (1/2)
‎30.11.2021 13:10

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.
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100% helpful (1/1)
‎30.10.2023 09:05

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
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100% helpful (1/1)
‎16.04.2021 08:07

Why does the volume of my device change automatically?

If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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100% helpful (1/1)
‎20.04.2021 06:02

Why is the quality of the sound so bad? (Smart Home / Photo / Video)

This could be due to the sound settings.
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50% helpful (1/2)
‎15.04.2021 11:03

The monitor image flickers, which setting do I have to change?

Image flicker usually only occurs with digital monitors if an incorrect screen refresh rate is set.
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100% helpful (1/1)
‎15.04.2021 09:26

Why is the flash of my camera not working as expected? (Photo / Video)

If you have a problem with the flash or the photo light, check the menu of your camera if the flash is activated.
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100% helpful (1/1)
‎15.04.2021 07:31
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