FAQs

If the volume decreases or increases automatically, it may be because the button is jammed on the remote control

If you have problems with the camera of your smartphone / tablet, then maybe the following tips will help you.

Some devices have a pause function that is controlled by the associated remote control, e.g. in TV, receivers, media players, etc. Please check if pause has been activated, and if it has you can deactivate it by simply pressing this pause button on the remote again. You will find more information on the remotes functions in the devices user manual.

If your product is being used as an external playback device (such as a monitor), you can set the desired brightness using the adjustment buttons on the playback device.

If your product is being used as an external player please check if the connection cable (for example HDMI, Scart, etc.) is properly plugged in. If you are unsure then unplug them and reiinsert them to make sure they are connected and seated correctly.

You can use a digital camera, webcam, smartphone, or tablet (but not an Apple product such as an iPhone because these products have an infrared filter) to test whether the remote is transmitting a signal.

With the error description you have provided, we can use our diagnostic app to determine if it is a fault.

If you have no sound or the volume is too low from the connected speakers or headphones?

Does the power outlet, you have connected your products power lead to, work?

First, the BIOS settings should be checked.

If the volume on your product changes automatically check if the volume buttons on the device are operable and not stuck or jammed.

This could be due to a too low refresh rate (Hertz).

Hard drives contain mechanical components, such as fast rotating metal plates and moving writing and reading heads which can cause noises such as buzzing, creaking, clicking and clunking during normal operation.

The drip tray access should be cleaned.

The cause of the icy back wall is often due to an incorrectly sealed, dirty or deformed door seal.

There may be a cable break, one of the most common signs of wear on electrical equipment.

In the main menu of the camera you will find in the settings the option RESET ALL.

Check with the pixel error class if it is a warranty case.

The following steps may help if your device does not turn off.

Please check the power supply first.