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FAQs

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How do I update device drivers?

Windows 10 comes with several options to update a device driver.
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‎23.04.2020 10:18

FAQs on the MEDION Life Remote App

Answers to the most common questions about the MEDION Life Remote App
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0% helpful (0/1)
‎07.02.2020 12:34

FAQs on Intel Management Engine (SA-00086)

Answers to common questions about the Intel Management Engine (SA-00086) vulnerability.
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‎07.02.2020 12:33

FAQs on the coffee machine MD 15486

FAQs on error messages and mechanics of the coffee machine
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‎07.02.2020 12:21

How do I pack my EPSON Eco Tank Printer before shipment?

In order to avoid possible leakage of ink during transport, the filling opening of the ECO tanks is secured as described in this FAQ.
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‎21.01.2020 15:53

The battery is not working, what can I do?

Please make sure the battery or batteries are inserted correctly into your product.
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0% helpful (0/2)
‎10.12.2019 07:48

My device will not turn on, what can I do?

Please test another socket in another circuit.
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0% helpful (0/2)
‎10.12.2019 07:34

Why does the volume of my device change automatically?

If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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‎10.12.2019 05:46

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
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‎10.12.2019 05:46

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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‎05.12.2019 13:48

Why is the playback of my MD 43988 stuttering in Bluetooth mode?

Maybe your device was paired with two speakers during the quality control in the factory via Bluetooth, and this pairing hasn`t been canceled yet.
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‎20.11.2019 09:09

Why is the quality of the sound so bad? (Smart Home / Photo / Video)

This could be due to the sound settings.
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0% helpful (0/1)
‎12.11.2019 10:58

My device no longer shows an image, what can I do?

If your product is being used as an external player please check if the connection cable is properly plugged in.
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‎06.11.2019 15:03

The monitor image flickers, which setting do I have to change?

Image flicker usually only occurs with digital monitors if an incorrect screen refresh rate is set.
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‎30.10.2019 05:08

Why is the image of my device too dark or too bright?

The setting options differ depending on the product.
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‎29.10.2019 15:54

Why is the image flickering on the playback device?

This could be due to a too low refresh rate (Hertz).
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‎29.10.2019 15:20

What is the maximum number of pixel errors allowed on my display?

Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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‎29.10.2019 05:38

Why is the device displaying a still image?

Some devices have a pause function, please check if pause has been activated.
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‎28.10.2019 14:36

How can I perform a function test on my remote control?

You can test with a digital camera if the remote control emits a signal.
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100% helpful (2/2)
‎28.10.2019 14:07

Why does my infrared remote control not work?

The function of infrared connections requires unrestricted visual contact.
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‎28.10.2019 13:18
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