FAQs

Due to different jack standards (CTIA / OMTP), the microphone is not recognized. A suitable adapter or splitter will solve the problem.

The appropriate firmware update improves Dolby Atmos sound quality. It is installed via USB stick and causes the television to restart automatically.

By using the Multi Media Player (MMP) app.

The new Secure Boot certificates are delivered via Windows updates. A BIOS update is usually not necessary and is otherwise supplied automatically.

At low humidity, a stick vacuum cleaner can become statically charged and cause small electric shocks. This is harmless and not a device malfunction.

Reasons and methods for reinstalling Windows, especially via MEDION Recovery, Windows Recovery, or USB stick, are displayed. Important information on data backup, installation, activation, and common problems is also provided.

Start the MEDION Recovery Solution and use it to restore your system. Also, note the recovery options and the associated data loss.

Downloads may fail, so only use trusted official sources. If you encounter problems, simple measures such as reloading the page or using a different browser can help.

The Avantum 15 E1 has a 0.1378 in (OD) x 0.0530 in (ID) x 0.4130 in (L) connector, while the Avantum 17 E1 (E1E and E1i) has 0.1575 in (OD) x 0.0669 in (ID) x 0.4016 in (L) connector. Both feature a positive inner and negative outer polarity.

Increase the volume of the external source and then set the overall volume on the radio to a comfortable level.

According to EU guidelines, MEDION notebooks can be delivered without a power adapter, which can cause performance and charging problems if third-party power adapters are too weak. Check that the power adapter has the required wattage, is USB Power Delivery Specification certified and that the battery is not in shipping mode.

Use the OK button on the remote control to open the channel list, select Channel Mode and then Sort. Set this to Normal to be able to move HD and SD channels freely.

Here you will find detailed instructions for setting up a RAID array on the specified mainboards, including access to the BIOS to activate the necessary configurations.

Here you will find detailed technical information about the mainboard.

Here we answer frequently asked questions about your VIDAA TV.

Delete all messages and notifications in the settings under Messages.

Log in with your MEDION account, activate Bytes & Benefits and secure exclusive benefits when you make a purchase.

To find the BitLocker key, log in to your Microsoft account and manage the keys for the corresponding device. On modern notebooks, the key is automatically saved in the Microsoft account.

The MEDION Service App lets you check whether Windows or driver updates are already available for your device.

In the app, you can divide or merge rooms under Edit Map. To do this, set a barrier to separate the rooms and then connect the desired rooms.