This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
38475members
134925posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
View full article
No ratings
‎05.12.2023 07:23

The sound is missing or too quiet, what can I do (PC and notebook)?

Windows offers its own troubleshooting service that can help you immediately.
View full article
100% helpful (1/1)
‎05.12.2023 06:32

Why is my washer-dryer not starting the programme and displaying CL on the screen?

The childproof lock on your washer-dryer is activated.
View full article
No ratings
‎30.11.2023 10:45

How can I fix a malfunctioning Android app?

The problem can often be solved with one of the listed procedures.
View full article
100% helpful (1/1)
‎30.11.2023 09:52

What does the error code E1 / E2 for dish washers mean?

The appliance is not drawing water, the water pressure is too low or the aquastop has been triggered.
View full article
No ratings
‎21.11.2023 14:22

Why can't the webcam and / or microphone be activated?

This FAQ describes how to activate / deactivate private mode.
View full article
No ratings
‎21.11.2023 14:20

FAQ: Specifications mainboard "ECS B460H6-EM".

Information on the maximum memory expansion, the front pin assignment and M.2 slots.
View full article
No ratings
‎21.11.2023 14:16

FAQ: Specifications Mainboard "ECS B360H4-EM"

Here you will find detailed technical information about the mainboard
View full article
No ratings
‎21.11.2023 14:15

How can I save a map with my robot vacuum cleaner?

This FAQ explains how to save a map.
View full article
100% helpful (1/1)
‎16.11.2023 11:27

Why do I get the error message: Please check clean water tank?

The sensors are probably dirty or corroded. Here we explain how to proceed.
View full article
No ratings
‎16.11.2023 11:20

How can I display the original installation date of my Windows operating system?

Proceed as described in this FAQ.
View full article
No ratings
‎13.11.2023 12:41

Why does my robot vacuum cleaner constantly drive aimlessly or backwards?

Deactivate the scrubbing mode of your robot vacuum cleaner.
View full article
100% helpful (1/1)
‎08.11.2023 06:23

How do I set a No Go / No Wipe Zone on my robot vacuum cleaner?

Here you can read how to set up a No Go Zone.
View full article
100% helpful (1/1)
‎30.10.2023 12:38

FAQs about the MEDION robot vacuum cleaner X20 SW+, X40 SW and X50 SW+

In this FAQ you will find useful information about your robot vacuum cleaner.
View full article
100% helpful (1/1)
‎30.10.2023 12:34

FAQs on handling MEDION TV sets and VIDAA

Here we answer frequently asked questions about your VIDAA TV.
View full article
No ratings
‎30.10.2023 09:11

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.
View full article
100% helpful (1/1)
‎30.10.2023 09:05

What does the error code E4 on the MD 37004 dishwasher mean?

In this FAQ we explain what the error code E4 means and give you possible solutions.
View full article
No ratings
‎12.10.2023 08:14

How do I start Safe Mode under Windows 10?

This FAQ explains how to start Safe Mode in Windows 10.
View full article
No ratings
‎12.10.2023 07:28

Why do I get the error message: Please check dirty watertank on my MD 18379 mopping robot?

The contacts of the dirty water tank are dirty, clean them carefully.
View full article
No ratings
‎11.10.2023 10:49

I have problems with the SIM card of my Xplora XGO2, what can I do?

The PIN protection must be deactivated before using.
View full article
No ratings
‎11.10.2023 10:44
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3