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FAQs on connecting a MEDION TV set to a soundbar

You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.

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50% helpful (1/2)

‎16.01.2024 14:28

How to solve error message: Tuner overloaded?

In this FAQ we explain what you can check.

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100% helpful (1/1)

‎02.01.2024 14:05

Why is there no sound transmission via HDMI with my MEDION LIFE P15504 Smart TV?

Check in the settings under HDMI EDID whether HDMI 1.4 is selected and change it from 2.0 to 1.4 if necessary.

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100% helpful (1/1)

‎12.11.2024 09:39

What is the maximum number of pixel errors allowed on my display?

Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.

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100% helpful (2/2)

‎15.04.2021 09:25

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.

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100% helpful (2/2)

‎13.04.2021 07:50

Why can't apps be installed on the device?

Installations often fail due to insufficient storage space or incompatibility. With smart TVs, apps only work on Android devices or specific portals.

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100% helpful (1/1)

‎12.05.2025 13:46

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.

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100% helpful (1/1)

‎15.09.2025 08:22

How can I improve the sound quality on TV MD 20018?

To do this, install the latest update.

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100% helpful (1/1)

‎10.10.2022 07:46

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.

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100% helpful (2/2)

‎30.09.2025 19:59

What can I do if my MEDION TV keeps restarting?

Install the latest software for your TV.

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100% helpful (2/2)

‎09.06.2022 09:01

My TV set freezes. What can I do?

If your TV set freezes and can no longer be operated, we will show you how to remedy the situation.

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50% helpful (1/2)

‎30.11.2021 13:10

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.

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100% helpful (1/1)

‎30.10.2023 09:05

My device will not turn on, what can I do?

Please test another socket in another circuit.

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50% helpful (2/4)

‎20.04.2021 06:04

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.

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100% helpful (1/1)

‎16.04.2021 08:07

Why does the volume of my device change automatically?

If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.

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100% helpful (1/1)

‎20.04.2021 06:02

Why is the quality of the sound so bad? (Smart Home / Photo / Video)

This could be due to the sound settings.

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50% helpful (1/2)

‎15.04.2021 11:03

The monitor image flickers, which setting do I have to change?

Set the appropriate screen refresh rate (refresh rate).

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100% helpful (1/1)

‎26.04.2024 15:10

Why is the flash of my camera not working as expected? (Photo / Video)

If you have a problem with the flash or the photo light, check the menu of your camera if the flash is activated.

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100% helpful (1/1)

‎15.04.2021 07:31

Why do I have no reception over the cable connection (DVB-C)?

Please check first whether the right signal source, e.g. TV or digital cable is selected.

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100% helpful (1/1)

‎15.04.2021 07:19

Why do I have no satellite signal?

There are several sources that may cause the lack of SAT reception such as a broken LNB, an obstructed SAT dish after a storm, broken cables, etc.

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100% helpful (1/1)

‎15.04.2021 07:07

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What are the system requirements for Windows 11?

Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.

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100% helpful (3/3)

‎18.10.2024 13:19