cancel
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:
The screws are located in the bag with the remote control and in the box of the stand. There is an additional screw in the battery compartment of the remote control.
View full article
Download the Google Home app for this.
View full article
First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
View full article
Here you can find useful information about the Iconic Arcade.
View full article
Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
View full article
A subsequent update will fix the problem.
View full article
To change the channel order, select the Channel Movement option in the TV menu and use the arrow keys to move the channels to the desired position.
View full article
If a Bluetooth remote control is not used for a longer period of time, it can transmit inputs twice. Unpairing and reconnecting solves the problem in the short term.
View full article
These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
View full article
Switch to PERSONAL mode to customize your TV picture settings.
View full article
For some error symptoms there are currently no universal answers.
View full article
A 4K UHD TV box converts the signal and enables high-resolution reception on the TV via HDMI.
View full article
It means that problems occurred during the download / the web server delivered an error.
View full article
The cache must be cleared, for this purpose the TV must be reset to factory settings.
View full article
Use the OK button on the remote control to open the channel list, select Channel Mode and then Sort. Set this to Normal to be able to move HD and SD channels freely.
View full article
The appropriate firmware update improves Dolby Atmos sound quality. It is installed via USB stick and causes the television to restart automatically.
View full article
Delete all messages and notifications in the settings under Messages.
View full article
Log in with your MEDION account, activate Bytes & Benefits and secure exclusive benefits when you make a purchase.
View full article
Go to the HBBTV settings menu item and select HBBTV support. Activate or deactivate the setting as desired.
View full article
If provided, you can deactivate the LED under Settings / Other settings.
View full article
Top Contributors