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FAQs

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Here you can find useful information about the Iconic Arcade.
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Answers to the most common questions about the MEDION Life Remote App
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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Check the connection and try different USB sticks. A sufficient power supply to the USB port is also required.
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This FAQ provides tips on how to isolate the error.
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In this FAQ we explain what you can check.
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To do this, install the latest update.
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In this case, a residual current discharge (power supply reset) can help.
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Set the appropriate screen refresh rate (refresh rate).
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Please test another socket in another circuit.
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Answers to frequently asked questions about your Android TV.
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You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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Check if the microphone is connected to the correct input.
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The function of infrared connections requires unrestricted visual contact.
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Picture and sound may be asynchronous due to internet problems, insufficient computer performance or different frame rates. Using a LAN cable and testing with other files can help.
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If provided, you can deactivate the LED under Settings / Other settings.
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MEDION devices use an alphanumeric code. Contact the manufacturer of the universal remote control, as the codes are defined there and vary depending on the remote control.
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Here we answer frequently asked questions about your VIDAA TV.
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Please check the power supply first.
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