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BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Notebooks
BIOS updates are requested for the current MEDION devices
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
View full article
The battery is not working, what can I do?
Please make sure the battery or batteries are inserted correctly into your product.
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My device will not turn on, what can I do?
Please test another socket in another circuit.
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Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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The monitor image flickers, which setting do I have to change?
Image flicker usually only occurs with digital monitors if an incorrect screen refresh rate is set.
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What is the maximum number of pixel errors allowed on my display?
Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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Why is my camera not working as expected? (PC, Notebook)
For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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Why is my camera not working as expected? (webcam)
Sometimes it is enough to reinstall or update the driver so that everything works again.
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Why does my memory card not work?
This will tell you if your memory card is faulty.
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My PC or notebook is unusually loud, what can I do?
Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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What can I do against unusual high temperatures on my notebook?
First check if your notebook is getting enough cooling air. Even dusty fans degrade the cooling performance.
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How do I update device drivers?
Windows 10 and Windows 11 comes with several options to update a device driver.
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Why is the image flickering on the playback device?
This could be due to a too low refresh rate (Hertz).
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Why is the image of my device too dark or too bright?
The setting options differ depending on the product.
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My device no longer shows an image, what can I do?
If your product is being used as an external player please check if the connection cable is properly plugged in.
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The volume is too low or no sound at all, what can I do?
If you have no sound or the volume is too low from the connected speakers or headphones?
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My device will not turn on, what can I do?
Does the power outlet, you have connected your products power lead to, work?
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Why doesn`t my monitor show a picture on the USB 3.1 socket?
First, the BIOS settings should be checked.
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Featured Knowledge Base Article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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Featured Knowledge Base Article
How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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