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FAQs

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How do I update device drivers?

Windows 10 and Windows 11 comes with several options to update a device driver.
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75% helpful (3/4)
‎16.01.2024 14:34

How do I install Windows 11 without an existing Wi-Fi driver?

This FAQ tells you how to proceed.
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100% helpful (1/1)
‎09.10.2023 12:42

BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Notebooks

BIOS updates are requested for the current MEDION devices
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34% helpful (1/3)
‎28.05.2019 12:40

How do I fix sudden unwanted effects on my ERAZER Beast X25?

The remedy is to run a provided tool.
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75% helpful (3/4)
‎01.03.2022 13:09

How do I get back missing settings options in Control Center?

This FAQ describes the necessary procedure.
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100% helpful (1/1)
‎17.02.2022 08:18

How do I call up the BIOS from Windows?

You can find the necessary steps in this FAQ.
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No ratings
‎20.09.2023 13:27

How can I solve sound problems on Windows 10?

Windows offers Troubleshooting app for sound issues.
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34% helpful (1/3)
‎17.03.2021 05:28

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
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67% helpful (2/3)
‎25.03.2021 10:12

Why is the device not connected via USB?

This FAQ gives you information if the USB connection does not work.
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No ratings
‎22.05.2024 12:06

FAQs on Intel Management Engine (SA-00086)

Answers to common questions about the Intel Management Engine (SA-00086) vulnerability.
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100% helpful (1/1)
‎18.02.2021 06:38

FAQs on Meltdown and Spectre

Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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50% helpful (1/2)
‎28.05.2019 12:46

What is the meaning of the keys of M.2 SSDs?

Depending on which interfaces are provided by a M.2 connector, a specific form of the connection is used.
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100% helpful (1/1)
‎24.11.2021 13:09

FAQs on Wi-Fi connections

Here you will find answers to the most common questions about Wi-Fi connections.
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100% helpful (1/1)
‎30.04.2024 10:33

Why is the device not connecting to the Wi-Fi network?

This FAQ will help you with problems with your Wi-Fi network.
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No ratings
‎06.05.2024 07:08

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

The monitor image flickers, which setting do I have to change?

Set the appropriate screen refresh rate (refresh rate).
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100% helpful (1/1)
‎26.04.2024 15:10

Why is my camera not working as expected? (PC, Notebook)

For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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100% helpful (1/1)
‎15.04.2021 07:45

My notebook keyboard writes some characters twice, what can I do?

In this FAQ we show you a troubleshooting guide.
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67% helpful (2/3)
‎17.01.2024 10:09

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
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100% helpful (1/1)
‎16.04.2021 08:07

The battery is not working, what can I do?

Please make sure the battery or batteries are inserted correctly into your product.
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50% helpful (2/4)
‎20.04.2021 06:19
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