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How do I update device drivers?
Windows 10 and Windows 11 comes with several options to update a device driver.
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How do I install Windows 11 without an existing Wi-Fi driver?
This FAQ tells you how to proceed.
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BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Notebooks
BIOS updates are requested for the current MEDION devices
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How do I fix sudden unwanted effects on my ERAZER Beast X25?
The remedy is to run a provided tool.
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How do I get back missing settings options in Control Center?
This FAQ describes the necessary procedure.
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How do I call up the BIOS from Windows?
You can find the necessary steps in this FAQ.
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How can I solve sound problems on Windows 10?
Windows offers Troubleshooting app for sound issues.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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Why is the device not connected via USB?
This FAQ gives you information if the USB connection does not work.
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FAQs on Intel Management Engine (SA-00086)
Answers to common questions about the Intel Management Engine (SA-00086) vulnerability.
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FAQs on Meltdown and Spectre
Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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What is the meaning of the keys of M.2 SSDs?
Depending on which interfaces are provided by a M.2 connector, a specific form of the connection is used.
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FAQs on Wi-Fi connections
Here you will find answers to the most common questions about Wi-Fi connections.
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Why is the device not connecting to the Wi-Fi network?
This FAQ will help you with problems with your Wi-Fi network.
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My device will not turn on, what can I do?
Please test another socket in another circuit.
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The monitor image flickers, which setting do I have to change?
Set the appropriate screen refresh rate (refresh rate).
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Why is my camera not working as expected? (PC, Notebook)
For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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My notebook keyboard writes some characters twice, what can I do?
In this FAQ we show you a troubleshooting guide.
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Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
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The battery is not working, what can I do?
Please make sure the battery or batteries are inserted correctly into your product.
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What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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Featured Knowledge Base Article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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Featured Knowledge Base Article
How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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