This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
39854members
139262posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

How do I install Windows 11 without an existing Wi-Fi driver?

This FAQ tells you how to proceed.
View full article
100% helpful (1/1)
‎09.10.2023 12:42

How do I call up the BIOS from Windows?

You can find the necessary steps in this FAQ.
View full article
No ratings
‎20.09.2023 13:27

How can I improve the scrolling of the touch panel?

Download the new firmware upgrade from our service page.
View full article
100% helpful (2/2)
‎18.08.2023 06:55

How can I optimise the fan settings of my ERAZER Crawler E40 & Deputy P40 notebook?

The fan settings can be optimised by a Bios update.
View full article
100% helpful (1/1)
‎16.08.2023 07:54

My device no longer shows an image, what can I do?

If your product is being used as an external player please check if the connection cable is properly plugged in.
View full article
100% helpful (1/1)
‎04.08.2023 12:37

Why does the ventilation of my E15301 / E15302 notebook constantly turn on and off?

We offer a BIOS update that optimises the fan speed of your notebook.
View full article
100% helpful (1/1)
‎28.07.2023 08:30

How is the key used to activate Windows displayed?

ShowKeyPlus displays the installed keys.
View full article
No ratings
‎05.07.2023 14:09

FAQs for the Notebook ERAZER Beast X30 Series

Tips and hints for the ERAZER Beast X30 series
View full article
100% helpful (1/1)
‎15.06.2023 14:23

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
View full article
100% helpful (3/3)
‎07.06.2023 14:03

FAQs about the MEDION MD 88437 5in1 Docking Station - Alternate / Display Mode

Answers to frequently asked questions about the 5in1 Type-C docking station.
View full article
100% helpful (1/1)
‎03.02.2023 13:15

My Windows 10 computer does not play any sound.

Windows offers the troubleshooting app for sound problems.
View full article
No ratings
‎01.02.2023 09:44

Why can't I connect my mouse and keyboard set?

The Bluetooth dongle may only be connected to PCs / notebooks that do not have their own Bluetooth chip installed.
View full article
No ratings
‎27.09.2022 12:52

Why is the touchpad of my laptop without function?

Helpful hints about the touchpad.
View full article
No ratings
‎02.06.2022 09:59

Why are the fans on my graphics card making loud noises?

The fans of my device makes loud noises. What I can do about this?
View full article
No ratings
‎02.06.2022 09:53

Why does my device has a shorter battery life than specified?

In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
View full article
No ratings
‎02.06.2022 09:42

Why do some keys output different characters than printed?

Depending on the selected language, keyboards have different layouts.
View full article
No ratings
‎02.06.2022 09:40

How do I enable the undervolting option on my Beast X20 notebook?

With the installation of the Core Voltage Offset Tool an undervolting function is introduced.
View full article
100% helpful (1/1)
‎31.05.2022 07:27

My computer asks for a BitLocker key, where can I find it?

The necessary procedure is explained in this FAQ.
View full article
No ratings
‎24.05.2022 08:45

How do I set up an NVMe SSD RAID on my ERAZER Beast X25?

In this FAQ we explain the necessary steps.
View full article
100% helpful (1/1)
‎21.03.2022 09:10

How do I turn Fast Startup off or on in Windows?

You can find the setting in the Control Panel under Power Options.
View full article
No ratings
‎18.03.2022 10:22
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3