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FAQs

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For some error symptoms there are currently no universal answers.
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BIOS updates are requested for the current MEDION devices
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Windows 10 and Windows 11 comes with several options to update a device driver.
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Microsoft offers a free app for this purpose in the App Store.
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Please make sure the battery or batteries are inserted correctly into your product.
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Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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If a new battery is not detected, conditioning could help.
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Check with the pixel error class if it is a warranty case.
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Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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Here you will find information and packaging instructions for MEDION products in case of service.
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Proceed as described in this FAQ.
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This FAQ tells you how to proceed.
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Tips and tricks on how to reset your system.
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Please test another socket in another circuit.
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Check if the microphone is connected to the correct input.
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Image flicker usually only occurs with digital monitors if an incorrect screen refresh rate is set.
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For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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Sometimes it is enough to reinstall or update the driver so that everything works again.
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This will tell you if your memory card is faulty.
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