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FAQs

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Update drivers via Windows Update or Device Manager and check the success via the driver date in the Device Manager.
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This FAQ tells you how to proceed.
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BIOS updates are requested for the current MEDION devices
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Open the Start menu and click on ‘Restart’ while holding down the ‘Shift’ key. Then select ‘Troubleshooting’, ‘Advanced options’ and then ‘UEFI firmware settings’ to go directly to the BIOS.
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Here you will find answers to the most common questions about Wi-Fi connections.
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Check the Device Manager (Windows key + X) under ‘Security devices’ for the TPM version. If no TPM is displayed, it may need to be activated in the BIOS.
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This FAQ will help you with problems with your Wi-Fi network.
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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Check the connection and try different USB sticks. A sufficient power supply to the USB port is also required.
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Here you will find solutions for solving Bluetooth problems.
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Windows offers Troubleshooting app for sound issues.
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Bluetooth pairing problems can be caused by device settings or app authorisations. Check all devices and apps involved to resolve connection problems.
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In this case, a residual current discharge (power supply reset) can help.
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Depending on which interfaces are provided by a M.2 connector, a specific form of the connection is used.
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Answers to common questions about the Intel Management Engine (SA-00086) vulnerability.
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Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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In case of app problems, follow the points in this FAQ.
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Set the appropriate screen refresh rate (refresh rate).
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Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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Please test another socket in another circuit.
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