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Question What do the error codes for the MD 11760 air fryer P20 XXL Twin mean?   Answer If you notice a problem, first try to resolve it using the following table:   Problem Possible cause Troubleshooting The appliance is not working. The mains plug is not plugged into a power socket. Only connect the appliance to a properly installed power socket. Incomplete entry. Start the cooking process by pressing the button ⏯. The food is not cooked. The filling level is too high. Only fill the fryer drawers up to 75% full. The cooking temperature is too low. Select fryer drawer 1 or fryer drawer 2 and press the + button to increase the cooking temperature. The cooking time is too short. Select fryer drawer 1 or fryer drawer 2 and press the + button to increase the cooking time. The food is not evenly cooked. The pieces of food are too close together. Many foods need to be shaken / turned several times during the cooking time. Fill the fryer drawers with small pieces of food. Smaller pieces cook more evenly. The fried food is not crisp enough The food is unsuitable for cooking in the air fryer Use oven-ready or lightly oiled snacks for crispier results. The appliance cannot be closed. The fryer drawer is too full. Only fill the fryer drawers up to 75%. White smoke comes out of the appliance. The food is very fatty.  During preparation, fat from these extremley greasy food drips onto the base of ther fryer drawer. The fat causes a higher temperature than usual to a develop in the fryer pan. This does not impair the appliance or the cooking result. The fryer drawer still contains oil / fat residue from the previous cooking process. Fat residue is burning. Clean the fryer drawers after every use. Fresh chips are not evenly fried. The chips have not been sufficiently soaked. Place the chips in cold water for around 30 minutes to remove the starch. Dry the chips using kitchen paper before adding to the basket. The variety potato is unsuitable. Fresh chips do not go crisp. The potatoes are too moist. The crispiness dependent on the water and starch content of the variety of potato used and the quantity of oil. Dry the potatoes carefully and cover them with about 1 tablespoon of cooking oil. Cut the potatoes into smaller pieces.     You can also find further support here: Air fryer user manual MD 11760 German video: MEDION air fryer P20 XXL Twin Review by Darleen   ⚠️Note⚠️ If the solutions given are not successful, please contact our support. The information in this article refers to: Air fryer MEDION P20 XXL (MD 11760) MSN 50072937 Air fryer MEDION P20 XXL (MD 11760) MSN 50072938 Air fryer MEDION P20 XXL (MD 11760) MSN 50075508 Air fryer MEDION P20 XXL (MD 11760) MSN 50075540 Air fryer MEDION P20 XXL (MD 11760) MSN 50076174 Air fryer MEDION P20 XXL (MD 11760) MSN 50076190 Air fryer MEDION P20 XXL (MD 11760) MSN 50076192 Air fryer MEDION P20 XXL (MD 11760) MSN 50077281 Air fryer MEDION P20 XXL (MD 11760) MSN 50077283 Air fryer MEDION P20 XXL (MD 11760) MSN 50078168 Air fryer MEDION P20 XXL (MD 11760) MSN 50078170     ChangeLog: 2025-10-07 / Version 3.0 [add] footer: Articles [edit] footer: Changelog section [edit] footer: Review-date 2024-10-01 / Version 2.0 [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Reworded text to make it easier to understand. 2024-05-10 Initial version   Article in other languages: Deutsch Review Date: 2026-04-07 ... Afficher plus

Frage Was bedeuten die Fehlercodes für die MD 11760 Heißluftfritteuse P20 XXL Twin?   Antwort Solltest Du ein Problem feststellen, versuche es zunächst anhand der folgenden Tabelle zu beheben:   Problem Mögliche Ursache Fehlerbehebung Das Gerät funktioniert nicht. Der Netzstecker ist nicht mit einer Steckdose verbunden. Schließe das Gerät nur an eine ordnungsgemäß installierte Steckdose an. Eingabe nicht vollständig. Starte den Garvorgang durch Drücken der Schaltfläche ⏯. Die Speisen sind nicht gar. Die Füllmenge ist zu groß. Befülle die Frittiertöpfe nur bis zu 75%. Die Gartemperatur ist zu niedrig. Wähle den Frittiertopf 1 oder Frittiertopf 2 aus und drücke die Schaltfläche + , um die Gartemperatur zu erhöhen. Die Garzeit ist zu kurz. Wähle den Frittiertopf 1 oder Frittiertopf 2 aus und drücke die Schaltfläche + , um die Garzeit zu verlängern. Die Speisen sind nicht gleichmäßig gegart. Speisen liegen zu dicht aneinander. Manche Speisen müssen mehrfach während der Garzeit geschüttelt / gewendet werden. Befülle die Frittiertöpfe mit kleinen Stücken. Kleinere Stücke garen gleichmäßiger. Die frittierten Speisen sind nicht knusprig genug. Für die Heißluftfritteuse ungeeignete Speisen verwendet. Verwende backofengeeignete oder leicht gefettete Snacks für knusprigere Ergebnisse. Das Gerät lässt sich nicht verschließen. Der Frittiertopf ist überfüllt. Befülle den Frittiertöpfe nur bis 75%. Weiße Rauchentwicklung im Gerät. Die Speisen sind sehr fettig.  Bei der Zubereitung von sehr fettigen Speisen tropft Fett auf den Boden des Frittiertopfs. Durch das Fett entsteht im Frittiertopf eine größere Hitze als normalerweise. Dies beeinträchtigt weder das Gerät noch das Garergebnis. Der Frittiertopf weist noch Fettrückstände vom vorherigen Garvorgang auf. Fettrückstände verbrennen. Säubere die Frittiertöpfe nach jeder Benutzung. Frische Pommes frites werden nicht gleichmäßig frittiert. Die Kartoffelstifte wurden nicht ausreichend eingeweicht. Lege die Kartoffelstifte ca. 1 / 2 Stunde in kaltes Wasser, damit die Stärke entweichen kann. Trockne diese vor dem Einfüllen mit Küchenpapier ab. Die Kartoffelsorte ist ungeeignet. Frische Pommes frites werden nicht knusprig. Die Kartoffeln sind zu feucht. Die Knusprigkeit hängt vom Wasser- und Stärkegehalt der Kartoffelsorte und von der Ölmenge ab. Trockne die Kartoffeln sorgfältig ab und bedecke diese dann mit ca. 1 Esslöffel Speiseöl. Schneide die Kartoffeln in kleinere Stücke.     Weitere Unterstützung findes Du auch hier: Handbuch Heißluftfritteuse MD 11760 Video: MEDION Heißluftfritteuse P20 XXL Twin Review by Darleen   ⚠️Hinweis⚠️ Sollten die angegebenen Lösungen keinen Erfolg bringen, kontaktiere bitte unseren Support. Die Informationen in diesem Artikel beziehen sich auf: Air fryer MEDION P20 XXL (MD 11760) MSN 50072937 Air fryer MEDION P20 XXL (MD 11760) MSN 50072938 Air fryer MEDION P20 XXL (MD 11760) MSN 50075508 Air fryer MEDION P20 XXL (MD 11760) MSN 50075540 Air fryer MEDION P20 XXL (MD 11760) MSN 50076174 Air fryer MEDION P20 XXL (MD 11760) MSN 50076190 Air fryer MEDION P20 XXL (MD 11760) MSN 50076192 Air fryer MEDION P20 XXL (MD 11760) MSN 50077281 Air fryer MEDION P20 XXL (MD 11760) MSN 50077283 Air fryer MEDION P20 XXL (MD 11760) MSN 50078168 Air fryer MEDION P20 XXL (MD 11760) MSN 50078170     ChangeLog: 2025-10-07 / Version 3.0 [add] footer: Articles [edit] footer: Changelog section [edit] footer: Review-date 2024-10-01 / Version 2.0 [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Reworded text to make it easier to understand. 2024-05-10 Initial version   Artikel in anderen Sprachen: English article Review Date: 2026-04-07 ... Afficher plus

Question Why is the radio display dark?   Answer During a firmware update the display of the radio is dimmed until the process is completed / the device is restarted. The update message can be seen on the display in low light.   ⚠️Note⚠️ The firmware update must not be interrupted in order to avoid a boot loop and return to the workshop. The information in this article refers to: Wi-Fi Radio MEDION LIFE E85052 (MD 87267) MSN 50049240 Wi-Fi Radio MEDION LIFE E85052 (MD 87267) MSN 50049241 Wi-Fi Radio MEDION LIFE E85052 (MD 87267) MSN 50051799 Wi-Fi Radio MEDION LIFE E85052 (MD 87267) MSN 50052920 Wi-Fi Radio MEDION LIFE E85052 (MD 87267) MSN 50052921 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50071098 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50071119 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50071331 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50072919 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50072920 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50072995 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50073118 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50074262 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50074264 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50074268 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50075246 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50076120 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50076128 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50076542 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50076544 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50076546 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50078276 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50078278 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50078280 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50079230 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50079695 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50079699 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50071120 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50072884 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50072921 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50074732 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50074910 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50074912 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50076086 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50077930 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50078046 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50078290 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50078302 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50079685 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50079823   ChangeLog: 2026-04-09 / Version 2.0 [edit] Cover photo [add] footer: Articles [add] footer: Changelog section [edit] footer: Review-date 2024-08-06 Review (no changes) 2024-05-08 Initial version   Article in other languages: Deutsch Review Date: 2026-04-09 ... Afficher plus

Frage Warum ist das Display des Radios dunkel?   Antwort Während eines Firmwareupdates wird das Display des Radios abgedunkelt bis zum Abschluss des Vorgangs / Neustarts des Gerätes. Der Hinweis zum Update kann bei einem geringem Lichteinfall im Display verfolgt werden.   ⚠️Hinweis⚠️ Das Firmwareupdate darf nicht unterbrochen werden, um eine Bootschleife und Einsendung zur Werkstatt zu vermeiden. Die Informationen in diesem Artikel beziehen sich auf: Wi-Fi Radio MEDION LIFE E85052 (MD 87267) MSN 50049240 Wi-Fi Radio MEDION LIFE E85052 (MD 87267) MSN 50049241 Wi-Fi Radio MEDION LIFE E85052 (MD 87267) MSN 50051799 Wi-Fi Radio MEDION LIFE E85052 (MD 87267) MSN 50052920 Wi-Fi Radio MEDION LIFE E85052 (MD 87267) MSN 50052921 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50071098 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50071119 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50071331 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50072919 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50072920 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50072995 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50073118 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50074262 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50074264 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50074268 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50075246 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50076120 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50076128 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50076542 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50076544 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50076546 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50078276 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50078278 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50078280 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50079230 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50079695 Stereo internet radio MEDION LIFE P85333 (MD 89289) MSN 50079699 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50071120 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50072884 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50072921 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50074732 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50074910 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50074912 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50076086 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50077930 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50078046 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50078290 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50078302 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50079685 Internet radio MEDION LIFE P85444 (MD 89295) MSN 50079823   ChangeLog: 2026-04-09 / Version 2.0 [edit] Cover photo [add] footer: Articles [add] footer: Changelog section [edit] footer: Review-date 2024-08-06 Review (no changes) 2024-05-08 Initial version   Artikel in anderen Sprachen: English article Review Date: 2026-04-09 ... Afficher plus

Question Why does the device not have an HDMI signal?   Answer Check the following points: Make sure the cable is connected correctly and the connections are seated properly. HDMI transmission errors can also be caused by damaged cables. To be sure that a working cable is being used, it is advisable to use a different cable or to test this cable on another device. A loose contact on the cable or the connection will cause interference. Therefore, move the cable carefully back and forth and check whether an image appears. The HDMI port on the unit may also be defective. Therefore, check whether the HDMI cable works on another device. To get a picture on the TV, the correct input source must be selected. You can usually select this on the remote control with Source. High-resolution signals, such as a 4K signal, must be transmitted with an HDMI cable of standard 2.0 or higher. No signals are transmitted with cables of a lower standard. You can find further functions for the individual HDMI versions here.   The information in this article refers to: Devices with HDMI connection YHYIXE (IRIS-Symptom-Code_78$)   ChangeLog: 2025-02-25 / Version 2.0 [edit] cover photo [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-25 Review (no changes) 2024-05-07 Initial version   Article in other languages: Dansk Deutsch Español Français Nederlands Review Date: 2025-08-25 ... Afficher plus

Vraag Waarom heeft het apparaat geen HDMI-signaal?   Antwoord Controleer de volgende punten: Controleer of de kabel correct is aangesloten en of de aansluitingen goed vastzitten. HDMI-overdrachtsfouten kunnen ook worden veroorzaakt door beschadigde kabels. Om er zeker van te zijn dat een werkende kabel wordt gebruikt, is het raadzaam een andere kabel te gebruiken of deze kabel op een ander toestel te testen. Een los contact op de kabel of de aansluiting zal storingen veroorzaken. Beweeg de kabel daarom voorzichtig heen en weer en controleer of er beeld verschijnt. De HDMI-poort op het toestel kan ook defect zijn. Controleer daarom of de HDMI-kabel werkt op een ander apparaat. Om beeld op de tv te krijgen, moet de juiste ingangsbron geselecteerd zijn. Je kunt dit meestal op de afstandsbediening selecteren met Source. Signalen met een hoge resolutie, zoals een 4K-signaal, moeten worden doorgegeven met een HDMI-kabel van standaard 2.0 of hoger. Er worden geen signalen doorgegeven met kabels van een lagere standaard. Meer functies voor de afzonderlijke HDMI-versies hier.   De informatie in dit artikel verwijst naar: Apparaten met HDMI-aansluiting YHYIXE (IRIS-Symptom-Code_78$)   ChangeLog: 2025-02-25 / Version 2.0 [edit] cover photo [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-25 Review (no changes) 2024-05-07 Initial version   Artikel in andere talen: English article Review Date: 2025-08-25 ... Afficher plus

Question Pourquoi l'appareil ne reçoit-il pas de signal HDMI ?   Réponse Vérifie les points suivants : Assure-toi que le câble est correctement branché et que les connexions sont correctes. Les erreurs de transmission par HDMI peuvent également être dues à des câbles endommagés. Pour être sûr d'utiliser un câble qui fonctionne, il est recommandé d'utiliser un autre câble ou de tester ce câble sur un autre appareil. Un faux contact au niveau du câble ou du connecteur provoque des interférences. Déplace donc prudemment le câble d'avant en arrière et vérifie si une image apparaît. Il se peut que le port HDMI de l'appareil soit également défectueux. Vérifie donc si le câble HDMI fonctionne sur un autre appareil. Pour obtenir une image sur le téléviseur, la bonne source d'entrée doit être sélectionnée. Tu peux généralement sélectionner cette option sur la télécommande en cliquant sur Source. Les signaux haute résolution, comme par exemple un signal 4K, doivent être transmis avec un câble HDMI à partir du standard 2.0. Les câbles d'un standard inférieur ne transmettent aucun signal. Vous trouverez d'autres fonctions pour les différentes versions HDMI ici.   Les informations contenues dans cet article se réfèrent à : Appareils avec connexion HDMI YHYIXE (IRIS-Symptom-Code_78$)   ChangeLog: 2025-02-25 / Version 2.0 [edit] cover photo [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-25 Review (no changes) 2024-05-07 Initial version   Article dans d'autres langues : English article Review Date: 2025-08-25 ... Afficher plus

Frage Warum hat das Gerät kein HDMI Signal?   Antwort Prüfe folgende Punkte: Vergewissere Dich, dass das Kabel korrekt angeschlossen ist und die Anschlüsse richtig sitzen. Übertragungsfehler per HDMI können auch durch beschädigte Kabel zustande kommen. Um sicher zu sein, dass ein funktionierendes Kabel genutzt wird, empfiehlt es sich, ein anderes Kabel zu verwenden oder dieses Kabel an einem anderen Gerät zu testen. Ein Wackelkontakt am Kabel oder am Anschluss verursacht Störungen. Bewege das Kabel daher vorsichtig und prüfe, ob ein Bild erscheint. Eventuell ist auch der HDMI-Port am Gerät defekt. Prüfe daher, ob das HDMI-Kabel bei einem anderen Gerät funktioniert. Um ein Bild am TV zu bekommen, muss die richtige Eingabequelle gewählt sein. Dies kannst Du auf der Fernbedienung in der Regel mit Source / Quelle auswählen. Hochauflösende Signale wie zum Beispiel ein 4K Signal, müssen mit einem HDMI Kabel ab Standard 2.0 übertragen werden. Bei Kabeln mit einem geringeren Standard werden keine Signale übermittelt. Weitere Funktionen zu den einzelnen HDMI-Versionen findest Du hier.   Die Informationen in diesem Artikel beziehen sich auf: Geräte mit HDMI-Anschluss YHYIXE (IRIS-Symptom-Code_78$)   ChangeLog: 2025-02-25 / Version 2.0 [edit] cover photo [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-25 Review (no changes) 2024-05-07 Initial version   Artikel in anderen Sprachen: English article Review Date: 2025-08-25 ... Afficher plus

Question Which HDMI version supports which functionality, is there an overview? Answer This table shows which HDMI version is required for certain functions: Function HDMI-version   1.0 1.1 1.2 1.3 1.4 1.4a 1.4b 2.0 2.0a 2.1 2.1a 2.1b sRGB x x x x x x x x x x x x YCbCr x x x x x x x x x x x x 8-Channel-LPCM, 192 kHz, 24-bit Audio capability x x x x x x x x x x x x Blu-ray & HD DVD Video / Audio in full resolution x x x x x x x x x x x x Consumer Electronics Control (CEC) x x x x x x x x x x x x DVD Audio Support   x x x x x x x x x x x Super Audio CD Support (DSD)     x x x x x x x x x x Deep Color (30-bit Colour depth)       x x x x x x x x x xvYCC       x x x x x x x x x Auto Audio to Video Synchronization (lip-sync)       x x x x x x x x x Dolby TrueHD Bitstream Capability       x x x x x x x x x DTS-HD Master Audio Bitstream Capability       x x x x x x x x x Updated list of CEC commands       x x x x x x x x x 3D with HDMI       x x x x x x x x x Ethernet channel         x x x x x x x x Audio Return Channel (ARC)         x x x x x x x x 4K resolution support         x x x x x x x x 4K 50 / 60p support               x x x x x 4K 3D support               x x x x x 32 Channel Audio support               x x x x x 1536 kHz Audio support               x x x x x 1080p 3D HFR support               x x x x x 21:9 Cinemascope support               x x x x x Multi Stream Audio and Video support               x x x x x High Dynamic Range (HDR)                 x x x x Support of 14 and 16 bit colour depth                 x x x x The information in this article refers to: HDMI Cables     Article in other languages: Deutsch Review Date: 2024-10-25 ... Afficher plus

Vraag Waarom maakt het apparaat geen verbinding met het Wi-Fi-netwerk?   Antwoord Wi-Fi-netwerken kunnen last hebben van een laag bereik of signaalsterkte, uitval of zeer trage internetsnelheden.   Hier lees je hoe je eenvoudig Wi-Fi-fouten kunt elimineren: De straling van radiogolven wordt vertraagd door voorwerpen en muren, bijvoorbeeld. Het resultaat is dat op de smartphone of notebook een slechte verbinding wordt weergegeven of dat de verbinding steeds opnieuw wordt onderbroken. Om het bereik te vergroten, volstaat het vaak de router beter te positioneren. Sommige toestellen werken alleen in bepaalde frequentiebereiken, zoals 2,4 Ghz. Meer gedetailleerde informatie vindt je in de gebruiksaanwijzing van jouw product. Deze instellingen kunnen dan in de router worden gemaakt. Indien veel routers worden gebruikt, bijvoorbeeld in een flatgebouw, kan het helpen de frequentie te wijzigen van 2,4 Ghz naar 5 Ghz. Sommige routers kiezen automatisch het beste beschikbare kanaal voor de internetverbinding. Dit kan ertoe leiden dat sommige kanalen meer worden gebruikt dan andere. Je kunt de kanaalkeuze handmatig wijzigen in de instellingen van jouw router en zo een kanaal gebruiken dat niet zo intensief wordt gebruikt. Wi-Fi-netwerken kunnen ook worden beveiligd met een MAC-filter om te bepalen welk apparaat tot het netwerk mag toetreden. Controleer of deze functie geactiveerd is en schakel hem uit of voeg het apparaat toe. ⚠️Opmerking⚠️ Klik voor meer informatie over Wi-Fi-verbindingen op deze FAQ. De informatie in dit artikel verwijst naar: Apparaten met Wi-Fi-verbinding YHYIYI (IRIS-Symptom-Code_788) YCYBYA (IRIS-Symptom-Code_210) YCYDYE (IRIS-Symptom-Code_234) YCYBYI (IRIS-Symptom-Code_218)   Artikel in andere talen: English article Review Date: 2024-10-22 ... Afficher plus

Question Why is the device not connecting to the Wi-Fi network?   Answer Wi-Fi networks can be affected by low range or signal strength, dropouts or very slow internet speeds.   Here's how you can easily eliminate Wi-Fi errors: The propagation of radio waves is slowed down by objects and walls, for example. As a result, a poor connection is displayed on the smartphone or notebook or the connection is interrupted again and again. To increase the range, it is often sufficient to position the router better. Some devices only work in certain frequency ranges, such as 2.4 Ghz. You can find more detailed information in the operating instructions for your product. These settings can then be made in the router. If many routers are operated, for example in an apartment building, it may help to change the frequency from 2.4 gigahertz to 5 Ghz. Some routers automatically select the best available channel for the Internet connection. This can lead to some channels being used more than others. You can manually change the channel selection in the settings of your router and thus use a channel that is not so heavily used. Wi-Fi networks can also be secured with a MAC filter to determine which device is allowed to join the network. Check whether this function is activated and switch it off or add the device. ⚠️Note⚠️ For more information on Wi-Fi connections, click on this FAQ. The information in this article refers to: Devices with Wi-Fi connection YHYIYI (IRIS-Symptom-Code_788) YCYBYA (IRIS-Symptom-Code_210) YCYDYE (IRIS-Symptom-Code_234) YCYBYI (IRIS-Symptom-Code_218)   Article in other languages: Dansk Deutsch Español Français Nederlands Review Date: 2024-10-22 ... Afficher plus

Frage Warum verbindet sich das Gerät nicht mit dem WLAN-Netzwerk?   Antwort WLAN-Netzwerke können beeinträchtigt werden durch eine geringe Reichweite oder Signalstärke, Abbrüche oder auch eine sehr langsame Internetgeschwindigkeit.   So kannst Du WLAN-Fehler einfach beseitigen: Die Ausbreitung von Funkwellen wird zum Beispiel von Gegenständen und Wänden ausgebremst. Dadurch wird eine schlechte Verbindung auf dem Smartphone oder Notebook angezeigt oder die Verbindung bricht immer wieder ab. Um die Reichweite zu erhöhen, genügt es oftmals den Router besser zu positionieren. Manche Geräte funktionieren nur in bestimmten Frequenzbereichen wie zum Beispiel mit 2,4 Ghz. Genauere Informationen findest Du in der jeweiligen Bedienungsanleitung Deines Produktes. Diese Einstellungen können dann im Router vorgenommen werden. Wenn viele Router zum Beispiel in einem Mehrfamilienhaus betrieben werden, hilft es vielleicht die Frequenz von 2,4 Gigahertz auf 5 Ghz umzustellen. Manche Router suchen automatisch den besten zu Verfügung stehenden Kanal für die Internetverbindung aus. Dieses kann dazu führen, dass manche Kanäle stärker belegt werden als andere. In den Einstellungen Deines Routers kannst Du die Kanalauswahl manuell verändern und somit einen nicht so stark frequentierten Kanal nutzen. WLAN-Netzwerke können zusätzlich mit einem MAC-Filter abgesichert werden, um festzulegen welches Gerät dem Netzwerk beitreten darf. Prüfe, ob diese Funktion aktiviert ist und schalte diese ab oder füge das Gerät hinzu. ⚠️Hinweis⚠️ Für weitere Informationen zu WLAN-Verbindungen klicke auf diese FAQ. Die Informationen in diesem Artikel beziehen sich auf: Geräte mit WLAN-Verbindung YHYIYI (IRIS-Symptom-Code_788) YCYBYA (IRIS-Symptom-Code_210) YCYDYE (IRIS-Symptom-Code_234) YCYBYI (IRIS-Symptom-Code_218)   Artikel in anderen Sprachen: English article Review Date: 2024-10-22 ... Afficher plus

Question Pourquoi l'appareil ne se connecte-t-il pas au réseau Wi-Fi ?   Réponse Les réseaux Wi-Fi peuvent être affectés par une faible portée ou force de signal, des coupures ou une vitesse Internet très lente.   Voici comment tu peux facilement éliminer les erreurs Wi-Fi : La propagation des ondes radio est par exemple freinée par des objets et des murs. De ce fait, une mauvaise connexion s'affiche sur le smartphone ou l'ordinateur portable ou la connexion s'interrompt régulièrement. Pour augmenter la portée, il suffit souvent de mieux positionner le routeur. Certains appareils ne fonctionnent que dans certaines plages de fréquences, par exemple à 2,4 Ghz. Tu trouveras des informations plus précises dans le mode d'emploi respectif de ton produit. Ces réglages peuvent alors être effectués dans le routeur. Si de nombreux routeurs sont utilisés, par exemple dans un immeuble collectif, il peut être utile de changer la fréquence de 2,4 gigahertz à 5 GHz. Certains routeurs recherchent automatiquement le meilleur canal disponible pour la connexion Internet. Cela peut avoir pour conséquence que certains canaux soient plus occupés que d'autres. Dans les paramètres de ton routeur, tu peux modifier manuellement le choix du canal de diffusion et utiliser ainsi un canal moins fréquenté. Les réseaux WIFI peuvent en outre être sécurisés par un filtre MAC afin de déterminer quel appareil peut se connecter au réseau. Vérifie si cette fonction est activée et désactive-la ou ajoute l'appareil. ⚠️Note⚠️ Pour plus d'informations sur les connexions Wi-Fi, clique sur ce FAQ. Les informations contenues dans cet article se réfèrent à : Appareils avec connexion Wi-Fi YHYIYI (IRIS-Symptom-Code_788) YCYBYA (IRIS-Symptom-Code_210) YCYDYE (IRIS-Symptom-Code_234) YCYBYI (IRIS-Symptom-Code_218)   Article dans d'autres langues : English article Review Date: 2024-10-22 ... Afficher plus

FAQs on Wi-Fi connections The router settings explained in these FAQs can only be generalised due to the many different routers and router menus. The specific settings can be found in the manuals. Can special characters be used in the SSID and Wi-Fi password? Special characters and umlauts often lead to errors in the Wi-Fi scan function of the devices involved. You are on the safe side if the characters used in the wireless network name (SSID) and also in the Wi-Fi password are limited to the ranges a-z, A-Z and 0-9. Why can't my device find the Wi-Fi router in the 5 GHz range? There are drivers that DFS (Dynamic Frequency Selection) and only find the 5 GHz channels 36 to 48. If a DFS-capable router sets a higher channel because it is free, the adapter will not find the Wi-Fi. The only remedy is to set a fixed channel in the router, but this can again lead to overlaps with other Wi-Fi networks (in the European Union, channels 52 - 64 and 100 - 140). How do I secure my Wi-Fi network? Firstly, the default user password of the router should be changed. The standard passwords often do not provide any real protection. Many can be found using a search engine. Be sure to replace the factory-set Wi-Fi password with one of your own. WPA2-PSK with AES (encryption method) is the first choice for encryption. However, router manufacturers assign different names here. Many Wi-Fi devices offer a WPS button for easy connection. This function should be deactivated in the router after pairing the devices. Keep the firmware of the router and the drivers of the devices used up to date. In many routers, the search for the latest firmware can be automated. Routers offer the option of restricting the devices authorised to access them. A unique identifier (MAC address) is used for this purpose, which every network card receives ex works and is analysed by a MAC filter in the router. Only MAC addresses known to the filter, i. e. entered manually, are granted access. However, these filters are not a real obstacle for professional hackers, However, they do at least keep unsuspecting neighbours out of the network. Disable the remote configuration of the router, if available. What can I do if I cannot access the Internet via Wi-Fi? Check the obvious sources of error first. Is the DSL status LED on the router lit? If not, there may be a network fault. This can only be clarified by calling your provider. Before doing so, however, the cables (DSL cable TAE to RJ45) should be checked and the router restarted. Routers usually display a status page in their settings. If you are not familiar with the procedure, refer to your router's manual to find out how to access this page. You may be able to find information about the type of error on this page and use it to search for solutions in a search engine or ask here in the community. Do you have several devices with Internet access, such as a smartphone and notebook or PC? Test whether the error occurs on all of them. This indicates problems with the router or access point. In this case, the router or access point should also be restarted. If only one specific device cannot access the Internet, restart it. If this is unsuccessful, check the settings to see if your Wi-Fi network is found. If no networks are displayed, reinstalling the drivers often helps with notebooks or PCs. For Android tablets or smartphones, you can go back to the factory settings as a test to rule out a hardware defect. How do I find the MAC address of a Wi-Fi card? Call up an input console under Windows. To do this, press the Windows key + R . Type cmd and confirm with Enter. Then write ip-config /all and confirm again with Enter. Scroll down to the Wireless LAN adapter WiFi entry. The MAC address is referred to as the physical address in the list. It consists of six blocks, each two characters wide, separated by a minus sign. Under current Android versions, you can find the MAC address under Settings ➜ Device information ➜ Status: Wi-Fi MAC address. How can I improve the Wi-Fi reception? Find a suitable router location Ideally, the router should be as central as possible and located between the devices in use. Please note that that radio waves are attenuated, scattered or reflected by various materials. Partitions and walls considerably weaken a Wi-Fi signal. Aligning the antennas correctly also improves reception. Wi-Fi antennas emit their signals above the vertical axis. The antennas should therefore not point towards the target object, but at right angles to it. A horizontal position optimises Wi-Fi reception for other floors, a vertical position optimises reception on the same floor. If the router does not have any external antennas, turning the device alone can achieve a significant improvement under certain circumstances. To measure the signal strength owners of a Fitz!Box can download the Fritz!App WLAN from Google Play. Owners of other routers can use the WiFi Analyzer (open source).   Remove potential sources of interference. Potential sources of interference are primarily devices that also transmit in the 2.4 or 5 GHz range. These include, for example, microwave ovens, cordless telephones, wireless video transmitters and wireless loudspeakers. Devices of this type can be switched off or removed for test purposes removed to check whether they have a negative effect on the Wi-Fi reception. Update the router firmware. The router firmware should not only be kept up to date for security reasons. The updates often also include technical improvements. You can usually check whether a firmware update is available in the router's user interface. Log in to the router and search in the menu for terms such as update or update in the menu. The update can usually be downloaded and installed with just one click. A restart is required after the update. The access data for the Internet is retained in most router models.   Set the maximum signal strength. Many routers offer manual configuration of the transmission power in their settings. This allows the signal strength of the Wi-Fi signal to be improved, if it is not already set to 100%.   Change the Wi-Fi channel. The Wi-Fi signal can be significantly reduced in multi-party homes, If a radio channel is used by many parties at the same time. The apps mentioned under Finding a suitable router location can help, check the utilisation of the individual channels. Another channel can then be permanently set in the router settings, which is used less frequently. For 802.11g / n standards, a channel should be selected from 1, 5, 9 or 13, as these avoid overlapping with others. Each channel overlaps depending on the standard used.   Use the 5 GHz frequency band. Modern routers offer two frequency ranges (2.4 GHz and 5 GHz). The 5 GHz range is generally less busy and offers speed advantages, but is less robust if walls or ceilings have to be crossed. The prerequisite for 5 GHz operation is, of course, that all devices involved can communicate on the 5 GHz band. In Windows, this can be found out for Wi-Fi cards as follows: Press the Windows key + r Type in cmd and confirm with Enter Then type: netsh wlan show drivers and confirm again with Enter Look for the section Supported radio types. If the network adapter supports 802.11a, 802.11ac and / or 802.11n network modes, this means that the Wi-Fi card can transmit in the 5 GHz range. For better differentiation in network selection, different names can be assigned to the SSID of the two frequency ranges.  How do I delete a saved Wi-Fi password under Windows 10? The settings dialogue Manage known networks offers this option. To do this, use the key combination Windows key + I to open the Settings. Continue with Network and Internet, click on Wi-Fi in the menu on the left. The link Manage known networks lists the known Wi-Fi networks. Now click on the relevant network. Finally, click on the unintuitive Do not save button to ensure that Windows asks for a password the next time you try to connect. I want to use my devices permanently in the 5 GHz network. What do I have to do? You create separate SSIDs in the router for the 5 GHz and 2.4 GHz networks. Also use separate passwords for the networks. Then connect your devices to the 5 GHz network. Where can I see the utilisation of the individual radio channels? Use an app, such as Fritz! App W-LAN or WiFi overview 360, which shows you the utilisation of the individual wireless channels. How do I find out whether my devices support the 5 GHz network? Wi-Fi devices that support the Wi-Fi AC standard, operate in the 5 GHz network. 802.11n is another standard that can use both the 2.4 GHz and the 5 GHz network. Information about the supported standards can be found in the manual. The information in this article refers to: Router with Wi-Fi Wireless Access Points (APs) Wireless LAN Clients YCYBYA (IRIS-Symptom-Code_210) YCYBZF (IRIS-Symptom-Code_21F) YCYCYA (IRIS-Symptom-Code_220) YCYCZC (IRIS-Symptom-Code_22C) YHYIYI (IRIS-Symptom-Code_788)   Article in other languages: Deutsch Review Date: 2024-10-22 ... Afficher plus

DFS (Dynamic Frequenzy Selection)   Definition With DFS, a Wi-Fi can perform an automatic channel change if another device is detected on the channel in use. another device has been detected on the channel used. This is intended in particular to prevent weather radar systems operating in this frequency range from being from being disturbed by WLANs. In order to recognise other systems, the channel must be periodically monitored. As soon as a foreign transmitter is recognised, a change of channel must be initiated immediately. The selection of the new channel is random and is usually carried out by the access point and then communicated to the other network participants. In an ad-hoc network, one of the participating stations must take over the channel selection and the organisation of the channel change. and the organisation of the channel change. For operation in European Union, DFS must be used on channels 52 - 64 (5.25 - 5.35 GHz) and 100 - 140 (5.47 - 5.725 GHz).   References Wikipedia: Dynamic Frequenzy Selection Article in other languages: Deutsch   ... Afficher plus

WPS (Wi-Fi Protected Setup)   Definition Wi-Fi Protected Setup (WPS) is a standard developed by the Wi-Fi Alliance for easily setting up a wireless local network with encryption, which has been available since 2007. The aim of WPS is to simplify the addition of devices to an existing network.   How it works In order to achieve this goal, four different models have been developed to minimise the need for user settings: PIN entry: The device has a sticker or display for a PIN, which must be made known to the registrar (e. g. the access point) in order to be integrated into a network. Alternatively, a PIN must be read from the registrar and entered on the client side. Push Button Configuration (PBC, English for configuration at the touch of a button): The access point and the devices to be integrated into the network have a physical or software-implemented button for establishing a connection. implemented by software to establish a connection. When this is pressed, a two-minute phase begins in which such devices can join the network. USB Flash Drive (UFD): A USB stick is used to transport the network settings data between the access point and the devices to be integrated. Near Field Communication (NFC): The device to be integrated is brought close to the access point in order to exchange the relevant data using Near Field Communication. In order to receive WPS certification from the Wi-Fi Alliance, an access point must support at least the first two methods. Wireless devices that act as a client only need to support the first method. only need to support the first method.   References Wikipedia: WPS (Wi-Fi Protected Setup) Article in other languages: Deutsch   ... Afficher plus

MAC address (Media Access Control address)   Definition The MAC address is assigned to the data link layer (layer 2) of the OSI model. In the OSI model extended by the IEEE, it is assigned to the Media Access Control sub-layer (layer 2a). In order to connect the data link layer with the network layer, the Address Resolution Protocol is used in Ethernet, for example, as part of IPv4. In IPv6, there is a new protocol, Neighbour Discovery Protocol (NDP), which takes over this function. Network devices need a MAC address if they are to be explicitly addressed on layer 2, to offer services on higher layers. If the device only forwards the network packets, such as a repeater or hub, it is not visible on the data link layer and therefore does not need a MAC address. Bridges and switches analyse the packets of the data link layer in order to physically divide the network into several collision domains, but do not actively participate in the communication themselves and therefore do not need a MAC address for these basic functions either. A switch requires a MAC address when it is itself administered via the computer network or offers monitoring services (for example via Telnet, SNMP or HTTP). A MAC address is also required if bridges or switches use the spanning tree algorithm to avoid loops in redundant networks. spanning tree algorithm to avoid loops in redundant computer networks.   References Wikipedia: MAC-Adresse (Media-Access-Control-Adresse) Article in other languages: Deutsch   ... Afficher plus

MAC filtering   Definition A MAC filtering is a network access protection that only recognises devices with a specific MAC address access to the network. Typically, a MAC filter is applied is typically applied in a LAN or Wi-Fi and stored in the form of a table in the router (firewall). For various reasons, a MAC filter is considered to be weak access protection in terms of security.   References Wikipedia: MAC filtering Article in other languages: Deutsch   ... Afficher plus

Question Why are picture and sound not synchronised?   Answer There are several reasons that can cause a delay between sound and picture:   A poor internet connection during streaming can result in the sound and picture not being synchronised. Connect your device to the Internet with a LAN cable to avoid interference with the Wi-Fi. Low computer performance, little memory and / or parallel running programmes can lead to a delay in sound and picture playback. Different frame rates on different recording and playback devices can cause out-of-sync picture and sound playback. Play back the recording with the recording device to check if the recording runs smoothly. Corrupted video files may also cause asynchrony. Test with another video file to see if the error still exists.   The information in this article refers to: All-In-Ones Netbooks Notebooks PCs Tablets TVs YFYDYG (IRIS-Symptom-Code_536) YFYDYA (IRIS-Symptom-Code_530)   ChangeLog: 2025-06-03 / Version 2.0 [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-17 Review (no changes) 2024-04-23 Initial version   Article in other languages: Dansk Deutsch Español Français Nederlands Review Date: 2025-12-03 ... Afficher plus

Frage Warum sind Bild und Ton nicht synchron?   Antwort Es gibt verschiedene Gründe, die zur Verzögerung zwischen Ton und Bild führen können:   Eine schlechte Internetverbindung während des Streamings kann dazu führen, dass der Sound und das Bild nicht synchron sind. Schließe Dein Gerät mit einem LAN-Kabel ans Internet, um Störungen des WLANs auszuschließen. Geringe Computerleistung, wenig Speicherplatz und oder parallellaufende Programme können zu einer Verzögerung der Ton- und Bild-Wiedergabe führen. Verschiedene Bildraten bei unterschiedlichen Aufnahmegeräten und Abspielgeräten können eine nicht synchrone Bild- und Ton-Wiedergabe verursachen. Spiele die Aufnahme mit dem Aufnahmegerät ab, um zu prüfen, ob die Aufzeichnung flüssig läuft. Beschädigte Videodateien verursachen auch gegebenenfalls Asynchronität. Teste mit einer anderen Videodatei, ob der Fehler dann noch besteht. Die Informationen in diesem Artikel beziehen sich auf: All-In-Ones Netbooks Notebooks PCs Tablets TVs YFYDYG (IRIS-Symptom-Code_536) YFYDYA (IRIS-Symptom-Code_530)   ChangeLog: 2025-06-03 / Version 2.0 [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-17 Review (no changes) 2024-04-23 Initial version   Artikel in anderen Sprachen: English article Review Date: 2025-12-03 ... Afficher plus

Vraag Waarom zijn beeld en geluid niet gesynchroniseerd?   Antwoord Er zijn verschillende redenen die een vertraging tussen geluid en beeld kunnen veroorzaken:   Een slechte internetverbinding tijdens het streamen kan ertoe leiden dat het geluid en beeld niet gesynchroniseerd worden. Verbind jouw toestel met het internet via een LAN-kabel om verstoring met het WLAN te vermijden. Lage computerprestaties, weinig geheugen en/of parallel lopende programma's kunnen leiden tot vertraging bij het afspelen van geluid en beeld. Verschillende beeldsnelheden op verschillende recorders en spelers kunnen leiden tot een niet-synchrone weergave van beeld en geluid. Speel de opname af met het opnameapparaat om te controleren of de opname goed verloopt. Corrupte videobestanden kunnen ook asynchrone veroorzaken. Test met een ander videobestand om te zien of de fout nog steeds bestaat.   De informatie in dit artikel verwijst naar: All-In-Ones Netbooks Notebooks PCs Tablets TVs YFYDYG (IRIS-Symptom-Code_536) YFYDYA (IRIS-Symptom-Code_530)   ChangeLog: 2025-06-03 / Version 2.0 [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-17 Review (no changes) 2024-04-23 Initial version   Artikel in andere talen: English article Review Date: 2025-06-03 ... Afficher plus

Vraag Waarom werkt het koppelen via Bluetooth niet?   Antwoord Afhankelijk van het apparaat kunnen verschillende aantallen apparaten tegelijk gekoppeld worden. Afhankelijk van de algemene Bluetooth-instellingen of individuele app-machtigingen, kunnen er beperkingen zijn. Controleer alle apparaten, hun instellingen en machtigingen. Als u via Bluetooth een extern apparaat wilt aansluiten welke een eigen app heeft, gebeurt het koppelen meestal rechtstreeks via de app.   ⚠️Opmerking⚠️ In deze FAQ vindt u informatie over het oplossen van Bluetooth-problemen onder Windows 10.   De informatie in dit artikel verwijst naar: All-In-Ones Netbooks Notebooks PCs Tablets Smartphones YHYIZA (IRIS-Symptom-Code_78A) YBYFYJ (IRIS-Symptom-Code_159) YCYBYA (IRIS-Symptom-Code_210)   ChangeLog: 2025-02-04 / Version 2.0 [edit] cover photo [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-17 Review (no changes) 2024-04-23 Initial version   Artikel in andere talen: English article Review Date: 2025-08-04 ... Afficher plus

Question Pourquoi l'image et le son ne sont-ils pas synchronisés ?   Réponse Il y a plusieurs raisons qui peuvent entraîner un décalage entre le son et l'image :   Une mauvaise connexion Internet pendant le streaming peut entraîner un manque de synchronisation du son et de l'image. Connecte ton appareil à Internet à l'aide d'un câble réseau LAN afin d'exclure toute interférence avec le réseau WiFi. Une faible puissance de l'ordinateur, un espace mémoire limité et / ou des programmes fonctionnant en parallèle peuvent entraîner un retard dans la lecture du son et de l'image. Des taux de rafraîchissement différents sur différents appareils d'enregistrement et de lecture peuvent entraîner une lecture non synchrone du son et de l'image. Lisez l'enregistrement avec l'appareil d'enregistrement pour vérifier si l'enregistrement est fluide. Les fichiers vidéo endommagés peuvent également provoquer un asynchronisme. Teste avec un autre fichier vidéo si le problème persiste.   Les informations contenues dans cet article se réfèrent à : Tout-en-un Netbooks Ordinateurs portables Ordinateurs de bureau Tablettes TVs YFYDYG (IRIS-Symptom-Code_536) YFYDYA (IRIS-Symptom-Code_530)   ChangeLog: 2025-06-03 / Version 2.0 [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-17 Review (no changes) 2024-04-23 Initial version   Article dans d'autres langues : English article Review Date: 2025-12-03 ... Afficher plus

Question Why does the pairing via Bluetooth not work?   Answer Depending on the device, different numbers of devices can be paired at the same time. Depending on the general Bluetooth settings or individual app permissions, there may be restrictions. Check all devices, their settings and permissions. If you want to connect an external device via Bluetooth that has its own app, the pairing is usually done directly via the app.   ⚠️Note⚠️ In this FAQ you will find information on troubleshooting Bluetooth problems under Windows 10.   The information in this article refers to: All-In-Ones Netbooks Notebooks PCs Tablets Smartphones YHYIZA (IRIS-Symptom-Code_78A) YBYFYJ (IRIS-Symptom-Code_159) YCYBYA (IRIS-Symptom-Code_210)   ChangeLog: 2025-02-04 / Version 3.0 [edit] cover photo [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-04-03 / Version 2.0 [add] footer: NL-version 2024-10-17 Review (no changes) 2024-04-22 Initial version   Article in other languages: Dansk Deutsch Español Français Nederlands Review Date: 2025-08-04 ... Afficher plus

Question Pourquoi l'appairage via Bluetooth ne fonctionne-t-il pas ?   Réponse Selon l'appareil, le nombre d'appareils pouvant être couplés simultanément varie. Selon les paramètres Bluetooth généraux ou les autorisations des différentes applications, il peut y avoir des restrictions. Vérifie donc tous les appareils, leurs réglages et leurs autorisations. Si tu souhaites connecter via Bluetooth un appareil externe qui met à disposition sa propre application, le couplage s'effectue en règle générale directement via l'application.   ⚠️Note⚠️ Dans cette FAQ, vous trouverez des informations sur la résolution des problèmes liés au Bluetooth sous Windows 10.   Les informations contenues dans cet article se réfèrent à : Tout-en-un Netbooks Ordinateurs portables Ordinateurs de bureau Tablettes Smartphones YHYIZA (IRIS-Symptom-Code_78A) YBYFYJ (IRIS-Symptom-Code_159) YCYBYA (IRIS-Symptom-Code_210)   ChangeLog: 2025-02-04 / Version 2.0 [edit] cover photo [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-17 Review (no changes) 2024-04-22 Initial version   Article dans d'autres langues : English article Review Date: 2025-08-04 ... Afficher plus

Frage Warum funktioniert die Kopplung über Bluetooth nicht?   Antwort Je nach Gerät können unterschiedlich viele Geräte zeitgleich gekoppelt werden. Je nach genereller Bluetooth Einstellungen oder einzelner App-Berechtigungen kann es jeweils zu Einschränkungen kommen. Prüfe dazu sämtliche Geräte, deren Einstellungen und Berechtigungen. Solltest Du ein externes Gerät via Bluetooth verbinden wollen, welches eine eigene App zu Verfügung stellt, erfolgt die Kopplung in der Regel direkt über die App.   ⚠️Hinweis⚠️ In dieser FAQ findest Du Informationen zur Behebung von Bluetooth-Problemen unter Windows 10.   Die Informationen in diesem Artikel beziehen sich auf: All-In-Ones Netbooks Notebooks PCs Tablets Smartphones YHYIZA (IRIS-Symptom-Code_78A) YBYFYJ (IRIS-Symptom-Code_159) YCYBYA (IRIS-Symptom-Code_210)   ChangeLog: 2025-02-04 / Version 2.0 [edit] cover photo [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-17 Review (no changes) 2024-04-22 Initial version   Artikel in anderen Sprachen: English article Review Date: 2025-08-04 ... Afficher plus

FAQs on how to fix Bluetooth problems under Windows 10 If there are connection problems, you should first determine whether the problem is caused by the receiver in the computer or notebook or whether the external device is not working. A counter-test with another Bluetooth-enabled device (loudspeaker, mouse, keyboard, smartphone, etc.) is recommended. If it can be paired, the fault lies with the external device. If another device is also not connected, the receiver should be checked. Why is the external device not working? Firstly, make sure that the device is switched on and, if present, that the rechargeable battery or batteries are charged. Disconnect and reconnect the device. To do this, open the settings ( Windows-button + I ) Click on Devices Click on Bluetooth and other devices If the non-functioning device is displayed, click on it and select Remove device. - Then click on the plus at the top in front of Add Bluetooth or other device. Click on Bluetooth Select your device and set it up as described in the manual If the device is not displayed, try the following steps: Perform a complete Windows restart as described in this german FAQ. Start the troubleshooting. To do this, change the settings ( Windows-button + I ) Click on Update and security Click on Troubleshooting Select Bluetooth from the list and follow the instructions If these steps are unsuccessful, test the device on another computer to rule out a defect. Why is the Bluetooth receiver not working? Activate Bluetooth Check whether Bluetooth is activated. To do this, open the settings ( Windows-button + i ). Click on Devices Click on Bluetooth and other devices Activate Bluetooth if necessary If Bluetooth is activated, carry out a complete Windows restart as described in this german FAQ. If the restart is unsuccessful, perform a residual current discharge as described in this FAQ. If this is also unsuccessful, start the troubleshooting. Troubleshooting To do this, open the settings ( Windows-button + I ) Click on Update and security Click on Troubleshooting Select Bluetooth from the list and follow the instructions Driver reinstallation It often helps to reinstall the driver. Proceed as follows: Open device-manager Open the branch Bluetooth Right-click on the Bluetooth device and select Uninstall Set the checkbox in Uninstall driver software Then perform a complete Windows restart. Windows should automatically reinstall the driver after the restart. If this is not the case, open the Device Manager again and click on Action at the top of the menu then click Search for changed hardware. The Windows Bluetooth service Another potential source of errors is the Windows Bluetooth service. To restart this, first call up the services dialogue. To do this, press the key combination Windows-Taste + Q , type in Services and start the dialogue from the hit list. Click on the Bluetooth support service service with the right mouse button and select Restart. If the service is not started (Running is missing in the column to the right), click on Start. The Bluetooth device cannot be found If Bluetooth is active, but other devices cannot establish a connection, your own computer may not be visible. In this case, right-click on the Bluetooth icon in the Info Centre and then on Open settings. In the Bluetooth settings, click on More Bluetooth options and set all three checkboxes in the next dialogue. How can I show or hide the Bluetooth icon in the notification area? If the Bluetooth symbol is missing in the info area, it can be displayed again as follows: Open with the key combination Windows-Taste + I the settings, click on devices and then on the right-hand side click More Bluetooth options. Set the checkbox to Display Bluetooth icon in the notification area. The symbol is then displayed if Bluetooth is activated. To hide the icon, right-click on the icon in the notification area. In the context menu that appears, you will find the command Remove symbol. Why is the audio quality of my Bluetooth headphones poor? Sometimes Windows does not install the correct drivers when pairing the headphones. To check this, proceed as follows: To do this, open the settings ( Windows-Taste + I ) Open the System Click on Sound Check the selection under Output device. If the headphones are listed there with the addition Hands-Free, it should be disconnected and recoupled. If the process was successful, the corresponding entry should contain the addition Stereo. The information in this article refers to: Devices with Bluetooth and Windows 10   Article in other languages: Deutsch Review Date: 2024-10-17 ... Afficher plus

Vraag Waarom start het besturingssysteem niet?   Antwoord Als jouw toestel wel kan worden aangezet, maar het besturingssysteem niet start, is er meestal sprake van een softwarefout: Als instellingen in het BIOS handmatig of via een update zijn gewijzigd, is het vaak nuttig om de optimale instellingen te herstellen via het menu 'Load Setup Defaults' (in het Engels) of 'Optimale standaardwaarden laden' of 'Standardwerte laden' (in het Duits)." Als jouw systeem nog steeds kan worden opgestart, laad je het laatste herstelpunt en herstel je jouw systeem naar een werkende staat. Je kunt dit direct openen via de zoekbalk door het woord: herstelpunt in te voeren. Het herstellen van de levering status helpt om eventuele softwareproblemen te corrigeren. Om dit te doen, moet je het besturingssysteem opnieuw installeren en alle updates uitvoeren.   De informatie in dit artikel verwijst naar: All-In-Ones Netbooks Notebooks PCs Tablets Smartphones YHYBZA (IRIS-Symptom-Code_71A) YBYBZF (IRIS-Symptom-Code_11F)   ChangeLog: 2025-05-06 / Version 2.0 [edit] body: Text [add] footer: Changelog section [edit] footer: Review-date [edit] teaser: Text (more detailed) 2024-10-10 Review (no changes) 2024-04-19 Initial version   Artikel in andere talen: English article Review Date: 2025-11-06 ... Afficher plus

Vraag Waarom crasht de app / kan hij geen verbinding maken met het externe apparaat?   Antwoord Sommige apparaten kunnen alleen worden gekoppeld als ze zich in hetzelfde Wi-Fi-netwerk bevinden. Controleer of beide apparaten op hetzelfde netwerk zijn aangemeld. App crashes gebeuren door verouderde versies. Controleer in de desbetreffende store of de app up-to-date is en voer zo nodig updates uit. Om fouten tijdens de installatie uit te sluiten, verwijdert u de app en installeert u hem opnieuw.   ⚠️Opmerking⚠️ Hier wordt uitgelegd hoe je je Android-app kunt repareren.   De informatie in dit artikel verwijst naar: All-In-Ones Netbooks Notebooks PCs Tablets Smartphones YBYFYJ (IRIS-Symptom-Code_159) YCYBYA (IRIS-Symptom-Code_210) YHYIYI (IRIS-Symptom-Code_788)   Artikel in andere talen: English article Review Date: 2024-10-10 ... Afficher plus

Question Pourquoi l'application se bloque-t-elle / ne peut-elle pas se connecter à l'appareil externe ?   Réponse Certains appareils ne peuvent être couplés que s'ils sont sur le même réseau WLAN. Vérifie que les deux appareils sont connectés au même réseau. Les plantages d'apps sont dus à des versions obsolètes. Vérifie dans le magasin concerné si l'application est à jour et effectue les mises à jour si nécessaire. Afin d'exclure toute erreur lors de l'installation, supprime l'application et réinstalle-la ensuite.   ⚠️Note⚠️ La manière dont tu peux réparer les applications Android t'est expliquée ici.   Les informations contenues dans cet article se réfèrent à : Tout-en-un Netbooks Ordinateurs portables Ordinateurs de bureau Tablettes Smartphones YBYFYJ (IRIS-Symptom-Code_159) YCYBYA (IRIS-Symptom-Code_210) YHYIYI (IRIS-Symptom-Code_788)   Article dans d'autres langues : English article Review Date: 2024-10-10 ... Afficher plus