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FAQs

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For some error symptoms there are currently no universal answers.
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FAQs on handling the Robot Vacuum Cleaner.
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Follow the instructions in this FAQ.
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Answers to common questions about set-up and use.
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Please note the following table.
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This FAQ explains how to update the firmware.
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Please observe the recommended rest periods before switching on.
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This may be due to a faulty power supply.
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This may be due to a blocked drainage channel or a full drip tray.
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This FAQ gives tips on how to isolate the error.
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Tips and tricks for containment.
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This may be due to a blocked drainage channel or a full drip tray.
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In this FAQ we show you two possibilities.
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Log in with the same access data.
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Currently only one user can be added to the Fitness Pro App.
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This FAQ provides tips on how to isolate the error.
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Information about error messages can be found in this FAQ.
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Check the power supply first.
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First of all, please check if all inlet valves are open.
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Please start a program for boil wash (90°C) and check whether the porthole heats up during the main wash cycle.
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