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FAQs

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Log in with your MEDION account, activate Bytes & Benefits and secure exclusive benefits when you make a purchase.
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You can use standardised replacement bobbins or bobbins from sewing thread sets for the free arm sewing machine.
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First check the power connection and settings. For optimum results, follow the recommended filling quantity, adjust the temperature and cooking time, divide the food evenly and clean the device regularly.
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The baskets have the dimensions of 15.5 cm (6.1 inch) in width, 12.5 cm (4.9 inch) in height, and 23 cm (9.0 inch) in depth.
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The baskets can be used individually by selecting basket 1 only. The second basket remains off, but can warmed up by the heat from the first.
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During cooling, the compressor continues to run.
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The air conditioning unit has a width of 31.5 cm (12.40 in), a height of 70 cm (27.56 in), and a depth of 31 cm (12.20 in), weighing 22.5 kg (49.60 lb). The exhaust hose is 180 cm (70.87 in) long with a diameter of 15 cm (5.90 in).
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The diameter of the exhaust air hose is 15 cm (5.9 inch).
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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Here you will find information and packaging instructions for MEDION products in case of service.
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The FAQ covers technical issues with the X55 SW+ robot vacuum cleaner, from hardware malfunctions to software and station errors.
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Check whether the overheating protection has been triggered and carry out a reset if necessary.
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Check the individual faults in the table. Contact MEDION Service to rectify technical problems such as sensor or motor failures.
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These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
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A tumble dryer can leak if the condenser screen is blocked or the door seal is dirty. Make sure that the appliance stands in scale and clean the parts mentioned if necessary.
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The 230 V AC output is automatically switched off after 60-80 minutes to protect the battery from deep discharge.
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Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
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Switch off the refrigerator, unplug the mains plug, remove the lamp cover and replace the bulb with a suitable one.
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Switch off the wine temperature control cabinet, disconnect the cables, press and hold the power button for 15 seconds and restart it after reconnecting.
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