This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Check whether the connection on another device works properly and does not break off. If this is the case, it could be the device (PC / smartphone). The MEDION Service App tests your Windows and Android systems for all possible sources of error and provides a result immediately.
Although there is no defect on the USB stick, it is still not recognised by the device because there may be a general incompatibility between devices and the USB stick. Therefore, try different USB sticks in connection with the unit.
Some USB ports, for example on a TV, do not generate enough electric current to supply external hard disks with sufficient power. It is therefore advisable to use larger hard disks (HDD) with their own power supply.
Depending on the formatting of a hard disk (USB stick / HDD), the external storage medium is not recognised. Re-formatting may provide a remedy, but will result in the deletion of all data on the data medium.
⚠️Note⚠️In this FAQ you will find information on how to correctly remove the USB stick from your device.
(en-gb) ▼ 
Klick hier, um diese Seite auf Deutsch zu lesen
Click here to read this page in English
Cliquez ici pour lire cette page en français
Klik hier om deze pagina in het Nederlands te lezen
