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FAQs

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This FAQ gives you information if the USB connection does not work.
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This FAQ shows you two options for checking whether your computer supports TPM 2.0.
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Note the points in this FAQ if no HDMI signal is available.
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Here you can find useful information about the Iconic Arcade.
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In the following table you will find an overview of the HDMI versions.
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This FAQ will help you with problems with your Wi-Fi network.
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Here you will find answers to the most common questions about Wi-Fi connections.
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Microsoft offers a free app for this purpose in the App Store.
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This FAQ will help you with Bluetooth pairing difficulties.
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This FAQ will help you if the sound and picture are asynchronous.
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If your operating system does not start, proceed as described in the FAQ.
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In case of app problems, follow the points in this FAQ.
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Here you will find solutions for solving Bluetooth problems.
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If you have problems with the operating system, proceed as described in this FAQ.
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Install the appropriate drivers again.
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This FAQ offers solutions for unusual heating of the device.
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Here you will find information and packaging instructions for MEDION products in case of service.
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Windows 10 and Windows 11 comes with several options to update a device driver.
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Optimise performance with the appropriate settings in the BIOS.
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Windows offers its own troubleshooting service that can help you immediately.
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