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FAQs

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Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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‎05.12.2023 07:23

How do I start Safe Mode under Windows 10?

This FAQ explains how to start Safe Mode in Windows 10.
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‎12.10.2023 07:28

How do I install Windows 11 without an existing Wi-Fi driver?

This FAQ tells you how to proceed.
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100% helpful (1/1)
‎09.10.2023 12:42

How do I update device drivers?

Windows 10 and Windows 11 comes with several options to update a device driver.
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75% helpful (3/4)
‎27.09.2023 14:06

Windows 10 no longer mounts (opens) ISO files, what can I do?

Uninstalling all entries of the Microsoft virtual DVD-ROM drive device from the Device Manager removes the error.
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100% helpful (1/1)
‎04.08.2023 07:33

How is the key used to activate Windows displayed?

ShowKeyPlus displays the installed keys.
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‎05.07.2023 14:09

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

My Windows 10 computer does not play any sound.

Windows offers the troubleshooting app for sound problems.
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‎01.02.2023 09:44

How do I keep a specific window always in the foreground in Windows?

This is made possible by the Windows PowerToys.
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‎30.06.2022 07:38

What are the system requirements for Windows 11?

Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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100% helpful (3/3)
‎22.04.2022 11:29

How do I create Windows installation media?

Create an installation medium with the Microsoft Media Creation Tool.
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100% helpful (1/1)
‎29.03.2022 09:32

How do I activate and use the Windows extended clipboard?

Before use, the clipboard must first be activated. This FAQ shows the necessary steps.
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100% helpful (1/1)
‎21.03.2022 13:31

Where can I find information about the installed hardware in Windows?

In this FAQ we will introduce you to a utility that provides this information.
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‎18.03.2022 10:24

Why can't Windows 10 or Windows 11 be activated?

On the Windows 10 or Windows 11 Activation Error Help page, Microsoft provides assistance with the various error codes.
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‎17.03.2022 15:09

How to open the user interface of my hotspot MD 62095?

The interface is only accessible via WIFI.
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‎01.03.2022 12:58

What is Winget and how and for what do I use it?

The winget command line tool can be used to search, install, update and configure applications.
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‎01.03.2022 12:50

How to create a local Windows account?

If you don't want to register a Microsoft account, you can alternatively create a local account.
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‎01.03.2022 12:38

How do I unpack a file download from the MEDION service page?

The procedure for unpacking depends on the file format used.
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0% helpful (0/1)
‎02.02.2022 07:54

What do I do if Windows no longer de-installs or reinstalls programs?

Microsoft provides a tool for such errors.
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‎20.01.2022 13:33

Can I simply remove a USB stick?

Whether removing a USB device without first using the hardware-safe-remove function can lead to data loss depends on a default setting.
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100% helpful (1/1)
‎04.01.2022 09:57
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